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Interview with John Smith of Dependable Floors - Kingwood

Interview with John Smith of Dependable Floors - Kingwood

Published: Feb 10, 2020, 12:30pm

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As part of our ongoing "Getting to Know Your Local Businesses" series, this week we sat down with John Smith, owner of Dependable Floors.

Tell us a bit about your business: What does your business offer, and how long have you been around?
Since 2007, we’ve been supplying high-quality flooring materials in this community, as well as providing installation 
services. No matter if you’re looking for hardwood, tile, vinyl plank, laminate, ceramic, an elegant wooden look, or carpet, we can help you find the perfect material for YOU and YOUR BUDGET.
If you are new to the world of Do It Yourself (DIY), we’re happy to discuss your options.  
If you are a contractor, we can get what you need, when you need it.

How did you decide to get involved in this line of work?
I have over 30 years of experience in the flooring industry. I opened my business so that I could hand-select high-quality products and provide the best installation services that meet my high standards for dependability and excellent craftsmanship.

Tell us a couple things that you are proud of your business. What are you known for? What separates you from the competition?
I’m very proud of the value that we provide our customers, especially with our good quality installation services. Our crew of three in-house installers doesn’t leave a job until our customer is satisfied.

What is your favorite part of running this business?
I love interacting with our customers and finding out what they need. I’m continuously learning about new products, regularly interacting with our vendors, and learning about new installation techniques. So, when my customer has a specific request, I can make the best recommendation.

Who is your ideal customer/client? Who do you serve best?
Our ideal customer is any homeowner or business owner who wants to replace their existing flooring with materials that meet their specific needs and to have those materials installed to their satisfaction. Our customers also want budget-friendly flooring options.

Is there any other information you'd like your potential customers/clients to know about your business?
We always keep an eye on the market so that we can provide you the best price point without making any concessions when it comes to quality.

Not only are we a member of the Better Business Bureau, we actively sponsor local softball teams and other nonprofits. We’re also members of the National Federation of Independent Business (NFIB).

Besides offering a 10% discount to any veteran or first responder, we post special offers on our Facebook page.

To request a free consultation, visit our showroom, or message a member of our team, visit our website.

How do you see your business growing and improving over the next couple of years?
We will continue to provide dependable floors and high-quality materials to meet your needs and budget. Our prices will remain competitive as we continue to serve our neighbors.

To learn more about Dependable Floors, visit our profile at Kingwood.com.







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