Tachus - finally decided
Tachus - finally decided
Tachus - finally decided Well, I finally decided to try Tachus. It gets installed Wednesday. Wasn't dissatisfied in any way with my old ISP, but when Tachus lowered their price for the same speed from $9 more to match (technically, undercut by $1), I decided to see if they're really that much better in any way I'll notice. Time will tell!
ZMAN, SteveT and sweetie + 6 more reacted
jwardl : I had them since they first started and we never had any issues.They always notify before doing maintenance, customer service is great and their technicians very knowledgeable.
Now I heard that they were bought by another company,I can only hope they will keep the same standards as the original company started because if they start slacking off customers will surely notice and move on.
To be clear ,no company is too big to fail...
But I wish you luck with them ,I hope you'll like their service.
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jwardl : I had them since they first started and we never had any issues.They always notify before doing maintenance, customer service is great and their technicians very knowledgeable. Now I heard that they were bought by another company,I can only hope they will keep the same standards as the original company started because if they start slacking off customers will surely notice and move on. To be clear ,no company is too big to fail... But I wish you luck with them ,I hope you'll like their service.
acteon :
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jwardl : I hope that you will like the service from Tachus more than your previous provider. We've had great service and customer service since we signed up, and I hope that continues under the new company. Good Luck!
We switched to streaming TV last month and I had no idea how often our internet drops! I need to replace my modem & router, but, if it's not that, it's Tachus. I really hope replacing the equipment fixes the issue.
StormChaser : For what it's worth, prior to getting a more modern router, we had high latency and lag. The older router seemed to take turns with other household connections.
jwardl : We recently received an upgrade with the new modem and router from them.
StormChaser : Im sorry to hear that, so far we never had issues but it's true unfortunately when buy-outs are happening the new company tends to change things or does not have qualified staff etc.but if that's the case the end result is always the same, ownership will be short lived, because customers will move on...I'm hoping we don't have to...
StormChaser : Im sorry to hear that, so far we never had issues but it's true unfortunately when buy-outs are happening the new company tends to change things or does not have qualified staff etc.but if that's the case the end result is always the same, ownership will be short lived, because customers will move on...I'm hoping we don't have to...
I'm pretty sure the price cut was due to ezeeFiber's acquisition, as the new price is what EZ advertises. Hopefully the outstanding service you all rave about won't change. I'd have no qualm with returning to Phonoscope if neccessary.
acteon :
jwardl : It is nothing wrong to rave about good service ( which unfortunately becomes rare by the day)but of course the good thing is that people have choices....
Never had an issue and I wfh and only stream TV. There are also 6 other people using wifi here at various times. We are all good 😀
Txbutterfly : We often have 2 tvs, 2 cell phones on wifi, plus 2 pcs and 2 ipads all going at the same time. I think we have a total of 45 devices on wifi (5 Alexas, 15 smart plugs, smart thermostat with 2 satellite sensors, ring doorbells, etc.) and have never noticed a lag in Tachus speed. Our tvs used to buffer like crazy with SL but Tachus has been solid for almost 3 years. 
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