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Sterling and their fees

Sterling and their fees
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luannski Top Forum Contributor14.2 yrs
~ 1 year, 10 mos ago   Jan 2, '25 8:14pm  
Ticagro : Ethel sucks!!
 
cbear : Her hubby did too before he passed!
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luannski Top Forum Contributor14.2 yrs
~ 1 year, 10 mos ago   Jan 2, '25 8:40pm  
cbear : cbear : I'm in Sand Creek. Trying to pay yearly HOA and Trails assessments on line to KSA is so ridiculously complicated that it's hilarious. I want to tell her that 1976 called, they want their online payment system back. Trying to sign in had me instinctively waiting for the dial up handshake connection to begin. I'm surprised she's not still using AOL or Prodigy. You have to sign up with some backwater out of state fleabag S&L type bank, create an account with login and password with them, sign on through there, try to remember the password format that they demand you use, and on and on and on. From the looks of this outdated ridiculous system, I assume they still accept Bank Americard and Diners Club as well. You just can't make this stuff up.
 
Ticagro : Why don't you just drive down to the office and pay it. Much easier.
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Ticagro 8.7 yrs
~ 1 year, 10 mos ago   Jan 2, '25 9:57pm  
Ticagro : Why don't you just drive down to the office and pay it. Much easier.
 
luannski : It's 2025 now. Why should we have to? Again, is she here for us or are we here for her? She obviously believes the latter.
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TEXASGIRLMAMMA Online Top Forum Contributor13.1 yrs
~ 1 year, 10 mos ago   Jan 2, '25 11:49pm  
If you think Sterling is bad, try dealing with the woman who owns KSA. She seems to believe that we all bought houses here solely to provide an income for her and her business. I have no issues with the HOA fees and the trails fees. It's all the add-ons that she herself charges that are pure profit for her and that she absolutely refuses to answer residents questions about that boil my blood. Want to buy a house? You'll pay her. Want to sell a house? You'll pay her. Want to get a mortgage? You'll pay her. Want to refinance? You'll pay her. The fees involved are ridiculous considering the mere minutes it takes her to accomplish her duties. If you ask her to explain the basis for her fees in writing she will absolutely refuse to answer in writing, clearly to avoid leaving a written record of what she said, and if you push the issue she will totally ignore you. If you refuse to pay her fees until you get an explanation, she will start foreclosure on your property and the legal fees for the pitbull ambulance chaser lawyers she immediately sics on you will total thousands of dollars PER WEEK. She's an entitled disgrace. Read the Google reviews. The entitled arrogance is amazing.
 
Ticagro : Please explain, How does she get anything from us buying, selling, or refinancing a home? It's been 27 years and I don't remember.
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Jeepinbear Top Forum Contributor4.7 yrs
~ 1 year, 10 mos ago   Jan 3, '25 3:11am  
cbear :
Yep, I go up there and pay and demand a receipt with the correct date on it. You can't trust them.
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jrjtex 9.6 yrs
~ 1 year, 10 mos ago   Jan 3, '25 5:39am  
mattem :
Unfortunately/Fortunately it's part of the price of living here. However it is best that you and a few like minded neighbors attend all of the HOA meetings. The boards are very clickish and non responsive. To make a difference, it needs more than one or two homeowners to attend and participate at the monthly meetings.

However most of our community is infatuated with DC & national matters.
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Ticagro 8.7 yrs
~ 1 year, 10 mos ago   Jan 3, '25 5:45am  
Ticagro : Please explain, How does she get anything from us buying, selling, or refinancing a home? It's been 27 years and I don't remember.
 
TEXASGIRLMAMMA : Apparently every sale, buy refi, etc needs her to confirm that the fees owed to the HOA and the Trails association are paid and current. She charges approx. $200 EACH for what surely must be a 15 second check into her own computer system to see if fees are paid up to date. That's $200 for HOA confirmation and $200 for Trails. I remember that my total at closing paid to HER was more than my yearly HOA and Trails fees. I wrote her and asked her how she came up with those fee amounts. All I could get from her was "call me." I told her I wanted the answer in writing. She refused to do so. A private business that has the ability to foreclose on someones house must be more responsible, responsive and transparent than this. Dealing with her is like dealing with the Mafia. Her way or the highway.
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Ruger5 Top Forum Contributor10.7 yrs
~ 1 year, 10 mos ago   Jan 3, '25 7:35am  
ExCTGuyInTX : I have attended them and ....they pay you no mind. It is a greedy clique. I have a neighbor(s) who are big into this crap!!
 
cbear : I never WANTED to attend. People are busy. We want the HOA to do it's job. We shouldn't have to show up to get them to do what we pay them to do. If they followed their own little handbook (especially the clause that addresses all neighbors shall maintain their lawns to community standards) what a joke.
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akwdmom 5.5 yrs
~ 1 year, 10 mos ago   Jan 3, '25 7:53am  
KSA is local and has a vested interest in our community. Complain all you want, but know that with each flood / freeze / hurricane, they are there to band the community together since they represent so much of it and to get Kingwood back on its feet. There are people who work in that office who give their career to keeping Kingwood a nice place to live. I seriously hope that communities in Kingwood stay banded together for local representation. Think about what makes Kingwood different - clean trails, shared HOA ownership in a boatdock, maintained medians, East End Park…. You may not like her and it can be fun to complain, but having dealt with multiple management companies, they do their job well.
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cbear Online Top Forum Contributor15.6 yrs
~ 1 year, 9 mos ago   Jan 3, '25 9:21am  
cbear : I never WANTED to attend. People are busy. We want the HOA to do it's job. We shouldn't have to show up to get them to do what we pay them to do. If they followed their own little handbook (especially the clause that addresses all neighbors shall maintain their lawns to community standards) what a joke.
 
Ruger5 : We had a nuisance neighbor who FINALLY moved away. Police came all the time. They told neighbors that they got many letters from HOA and have no intentions of complying. I could go on and on but again, they finally moved away.
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cbear Online Top Forum Contributor15.6 yrs
~ 1 year, 9 mos ago   Jan 3, '25 9:23am  
cbear : Yep, I go up there and pay and demand a receipt with the correct date on it. You can't trust them.
 
Jeepinbear : They send letters about your trash can being visible yet...do nothing about larger issues.
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cbear Online Top Forum Contributor15.6 yrs
~ 1 year, 9 mos ago   Jan 3, '25 9:24am  
cbear : Her hubby did too before he passed!
 
luannski : I didn't know he was involved in the HOA too.
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cbear Online Top Forum Contributor15.6 yrs
~ 1 year, 9 mos ago   Jan 3, '25 9:24am  
cbear : Run for the board.
 
ExCTGuyInTX : Aw hell no!!
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cbear Online Top Forum Contributor15.6 yrs
~ 1 year, 9 mos ago   Jan 3, '25 9:29am  
cbear : cbear : I'm in Sand Creek. Trying to pay yearly HOA and Trails assessments on line to KSA is so ridiculously complicated that it's hilarious. I want to tell her that 1976 called, they want their online payment system back. Trying to sign in had me instinctively waiting for the dial up handshake connection to begin. I'm surprised she's not still using AOL or Prodigy. You have to sign up with some backwater out of state fleabag S&L type bank, create an account with login and password with them, sign on through there, try to remember the password format that they demand you use, and on and on and on. From the looks of this outdated ridiculous system, I assume they still accept Bank Americard and Diners Club as well. You just can't make this stuff up.
 
Ticagro : You are hilarious!!!!!
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