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The internet went off around 5 pm, then it is now back on at 8:3

The internet went off around 5 pm, then it is now back on at 8:3
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ralph7337 13.2 yrs
~ 9 mos ago    
The internet went off around 5 pm, then it is now back on at 8:30 pm…
However it is a very weak signal…has anyone else had this issue?
Al resets have been done …
Kings crossing Drive, Kingwood
Optimum…
Thanks Ralph
8:50 pm January 10
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buffaloglenn 14.3 yrs
~ 9 mos ago    
The internet went off around 5 pm, then it is now back on at 8:30 pm… However it is a very weak signal…has anyone else had this issue? Al resets have been done … Kings crossing Drive, Kingwood Optimum… Thanks Ralph 8:50 pm January 10
 
ralph7337 : Same here - got the note from Optimum that the outage was resolved but our internet is still down. I'm in Kingwood Estates.
Wingsofwonder reacted
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buffaloglenn 14.3 yrs
~ 9 mos ago    
The internet went off around 5 pm, then it is now back on at 8:30 pm… However it is a very weak signal…has anyone else had this issue? Al resets have been done … Kings crossing Drive, Kingwood Optimum… Thanks Ralph 8:50 pm January 10
 
ralph7337 : I just rebooted the modem again and the internet is running now.
Wingsofwonder reacted
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ralph7337 13.2 yrs
~ 9 mos ago    
buffaloglenn :
Thank you…yes I've re booted a few times and the speed is still off by nearly 65%…
Sunday Jan 11 @7:45 am
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ralph7337 13.2 yrs
~ 9 mos ago    
buffaloglenn :
Yes we live close as I'm in KVE….this does happen from time to time …seems like it takes a few days to right itself…I'm sorry you are still out..many people here in these buildings have a phone which relies on WI FI some now…
Thanks
Ralph
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