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West lake Houston automotive

West lake Houston automotive
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Dan88 1.9 yrs
~ 2 mos, 6 days ago    
West lake Houston automotive
 
Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops recommended a complete transmission replacement, with estimates between $7,000-$8,000.
We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance.
After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door.
The Pilot is running like new again!
Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair.
Highly recommend them - 10/10
kwmom123, Texasota and Txbutterfly + 22 more reacted
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LittleTexas Top Forum Contributor7.2 yrs App
~ 2 mos, 6 days ago    
Dan88: this is such great news ! it's always good to give a local business a shout out; thanks so much for letting everyone else know what a great job they did!
Kittle, jv339 and msuz + 1 more reacted
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Dan88 1.9 yrs
~ 2 mos, 6 days ago    
LittleTexas :
It's the least I can do
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Toyotalexus  New Member
~ 2 mos, 5 days ago    
Dan88 :
Where are they located,and what's the name of the other
shops that gave you those high
quotes?
Kittle and jv339 reacted
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Dan88 1.9 yrs
~ 2 mos, 5 days ago    
Toyotalexus :
Located right next to oreillys on w lake Houston.
 
One is formerly know as Caliber
Second comes Honda dealership
Kittle and jv339 reacted
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SkynetAware
~ 2 mos, 5 days ago    
Caliber is no good
You always want a mechanic shop that doesn't have all those coffee machines and nice chairs and smells in the lobby. Some college kids at the counter lol. Never ever. Always go with the bubba type shops.
OceanMan, Kittle and jv339 reacted
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MrsC67 Away / Recently Online Top Forum Contributor
~ 2 mos, 5 days ago    
Dan88 :
I would like to know what the symptoms were that caused two to say transmission replacement and one to say oil pan and CV joint?
Dan88, MissAmericanPie and Kittle + 1 more reacted
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GirlonaBoat 16.2 yrs
~ 2 mos, 5 days ago    
Dan88 : We've used them for years!
Dan88, Kittle and jv339 reacted
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Weathergirl5 Top Forum Contributor10.9 yrs
~ 2 mos, 5 days ago    
Dan88 :
I have heard great things about them too! That is good to know because it can be hard to find a good honest mechanic.
Dan88, Kittle and jv339 reacted
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jv339 Online Top Forum Contributor6.9 yrs
~ 2 mos, 5 days ago    
Dan88 :
Excellent, I Love happy repair stories!❤️
Dan88 and Kittle reacted
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glucola 11.3 yrs
~ 2 mos, 5 days ago    
It's always a hit & miss with these businesses , had bad experience with WLH automotive- so no longer doing business there
Dan88 and Kittle reacted
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billcherie2 Top Forum Contributor8.8 yrs
~ 2 mos, 5 days ago    
Here's an atta boy for O'Rielly's Autp Parts by Pet Ranch. I bought a battery for the Ford yesterday and they gave me a military discount and installed it free in 15 mins. Service with a smile !
Texasota, Dan88 and teatime + 2 more reacted
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MrsC67 Away / Recently Online Top Forum Contributor
~ 2 mos, 5 days ago    
glucola :
That is true. My husband went to the same business Dan mentioned because his check engine light went on. They told him he needed to order a part that they didn't have. My husband went home and ordered the part. A few days later the check engine light went off. My husband canceled the order. It's been months of driving and there has not been a problem again.
 
Doing nothing solved the problem.
Dan88 and billcherie2 reacted
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SandyKnee Online Top Forum Contributor15.4 yrs
~ 2 mos, 5 days ago    
Dan88 :
We've had nothing but good experience with this shop. Emoticon
Dan88 reacted
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Dan88 1.9 yrs
~ 2 mos, 5 days ago    
MrsC67 : Just to clarify, the oil pan leak was caused by stripped threads from the last oil change, and the fluctuating RPMs started after an incident where I went over a curb. Caliber said they found metal shavings in the transmission, which made it sound like a major failure.. Honda dealership also said complete tranny replacement. After going to WLHA, it turned out the issues were related to other components and not a full transmission replacement. Always worth getting a second opinion or third in my case lol
MrsC67 reacted
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