Shiners Car Wash
Shiners Car Wash
Shiners Car Wash SO the Mrs. just called me. She went to Shiners to get a basic car wash, and they pushed an upgrade. OK, they all do that these days (=grumble=) and she decided to take it, paying $20+ for the wash. She noticed that the person with the hose at the entrance gave the driver's side of her car a little spritz, but nothing on the passenger side. After coming out, she got out to check the wash before leaving the property to see how it came out, and found her vehicle was still partially dirty on the passenger side. So, she went in to complain, to be told the brush on the passenger side of the line isn't working correctly right now. Huh? She told my Mrs. the repair was on order. OK, understood -- stuff breaks. OTOH, they're still not only selling full price washes but pushing upgrades when the system isn't even working properly? What's wrong with this picture? They did offer to let her go through again and that time gave it a full pre-rinse. She said it came out OK that time, but still not what she'd have expected after paying for an upgrade. No offense, Shiner's. I know that with only one lane, you can't afford to shut down while waiting on a repair... but charging full price and selling upgrades for a crowbarred wash without even trying to compensate for the problem isn't cool.
icare + 19 more reacted
I would not accept anything less than a spotless car OR a partial refund. If they have to run the vehicle thru 5 times and hand wash the missed spots to catch what the machine missed. I wouldn't accept that pitiful excuse for an answer, and would stay there until it was right. It has less to do with being a woman, and more to do with being assertive and insisting on proper customer service., regardless of gender. This would be one of those "OH HELL NO" situations that 
Ruger5 teases me about.
icare + 13 more reactedRuger5 teases me about.
Best carwash is Exxon-either one in Humble by Mem Hermann or here in Kingwood WLH Prky and KW Dr-I'm sorry to say HEB carwashes suck
Mimis : How does the Exxon compare to Mr. Carwash down the road?
Mimis : HEB carwash scratched the **** out of my then-new car in 2022. The guy who went through before me left his fishing tackle on the roof, which then get caught up in the rollers and really messed up my paint job. HEB did pay me for the damage, but I haven't used an unmanned carwash since!
jracer1414 : Pirates Cove half price works for us. We used Shiners once when they first opened and have not been back. Enough said.
jwardl : I am heading to Pirates Cove
right now. There are coupons for almost every day. You can find them in the mailer, back of grocery store receipts and online. Never had a big issue with them. All I know it looks better leaving than it did when I arrived.
jwardl : I am heading to Pirates Cove right now. There are coupons for almost every day. You can find them in the mailer, back of grocery store receipts and online. Never had a big issue with them. All I know it looks better leaving than it did when I arrived.
Smoothwaters : Pirate's Cove is a KDC Sponsor and has coupons on KDC!
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Mimis : HEB carwash scratched the **** out of my then-new car in 2022. The guy who went through before me left his fishing tackle on the roof, which then get caught up in the rollers and really messed up my paint job. HEB did pay me for the damage, but I haven't used an unmanned carwash since!
LemonEye : Yikes ! I don't blame you one bit. I am sure that you are so grateful that HEB ponied up and paid!! Did you discover before you left the carwash station or when you got home?
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jracer1414 : Kittle : MaineLady : I got a gift card from my son in law for Pirates cove for Christmas. They are pricey but do a fantastic job! I always say after I get a good, thorough clean up : "I'm gonna be better about staying on top of this!" LOL~!
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