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To young H-E-B employee@exit door today!

To young H-E-B employee@exit door today!

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by: JandS89 Active Indicator LED Icon 7 OP 
~ 3 years, 12 mos ago   Apr 13, '20 10:58pm  
To young H-E-B employee@exit door today!
 
I witnessed this very patient and professional young H-E-B male employee at exit door today. An older man was yelling at this employee because he felt so entitled to break the rules and enter through exit. He kept yelling at this young man. The older man finally stormed off talking under his breath and just completely making an a@& of himself. Keep in mind, he parked all the way over by the Entrance only door!!! I could not witness this and not say something to the man. I said they are only doing this for "customers safety!" He tossed his arms around and was ranting and raving. Shame on you Sir! Shop somewhere else please for our safety! And to the young man at the exit door...you rock!!! You were calm, tried your best to explain the reason...I don't know your name but shout out to you...you can't fix entitled stupid. 4951
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LabLady Active Indicator LED Icon 18
~ 3 years, 12 mos ago   Apr 13, '20 11:06pm  
I've seen some real unexpected heroes in this ****show and I've seen some real a**wipes who were adults and knew better. To be honest I've stayed home mainly because of the angry entitled people who can't seem to fathom that EVERYONE is in the same boat and we are just trying to make do with the situation. The service industry is really doing the best they can . Don't like the lines?? Take it on up the road- No use ranting at the messenger 4951
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JandS89 Active Indicator LED Icon 7 OP 
~ 3 years, 12 mos ago   Apr 13, '20 11:15pm  
What gets me #%**~& off is this man parked by "Entrance" door-there was No Lines going into store through entrance...he walked from Entrance door to the "Exit Only" door to scream in this young mans face! How dare him treat this young man this way! Do the community a favor jerk and shop outside of Kingwood. Lord Jesus-give me strength! 4951
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WilliePete Active Indicator LED Icon
~ 3 years, 12 mos ago   Apr 13, '20 11:31pm  
There is usually a LEO at the Towne Center HEB exit door! Was he not there? 4951
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cupid517 Active Indicator LED Icon 6
~ 3 years, 12 mos ago   Apr 13, '20 11:42pm  
@JandS89 : I was at HEB today with NO wait time, easy in and out, as I was leaving I saw a Law Enforcement Officer I believe from Montgomery County working at the exit door. As stated the young person is an hourly person just doing his/her job we are all in this together no need to take out it on the help take out on the officer and see where you wind up. 4951
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JandS89 Active Indicator LED Icon 7 OP 
~ 3 years, 12 mos ago   Apr 13, '20 11:54pm  
There is usually a LEO at the Towne Center HEB exit door! Was he not there?
 
@WilliePete : Did not see one at Exit door while I was there. The way this older man was acting I'm sure if one was there he would have been escorting this man to his car, or back of police car. I wish I had seen this young mans name for I would call H-E-B and just let them know how calm and professional this man was. I think I will get him a gift card and when I see him again, just how much I appreciate him. 4951
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JandS89 Active Indicator LED Icon 7 OP 
~ 3 years, 12 mos ago   Apr 13, '20 11:55pm  
He might have been on a break or something. 4951
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Chiza Active Indicator LED Icon 7
~ 3 years, 12 mos ago   Apr 14, '20 12:00am  
In the few days I have been out, mostly without my children...I am so sorry to say I have witnessed these kind of actions as well...its beyond sad to see... 4951
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WilliePete Active Indicator LED Icon
~ 3 years, 12 mos ago   Apr 14, '20 12:27am  
@JandS89: I've noticed a lot of new faces at HEB Towne Center since the new store procedures were implemented and they have all been very pleasant and professional.
 
I shop only at HEB ever since they started in this area at the 99 cent store location in Atascocita. My wife loves Kroger but can see the advantage in certain departments at HEB. 4951
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Donnawisdom Active Indicator LED Icon 4
~ 3 years, 12 mos ago   Apr 14, '20 1:10am  
People can be jerks! 4951
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HollyHobby Active Indicator LED Icon 9
~ 3 years, 12 mos ago   Apr 14, '20 3:09am  
@JandS89 : My son and daughter were there at that exact same time and told me about this. 4951
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Sunshine2020 Active Indicator LED Icon
~ 3 years, 12 mos ago   Apr 14, '20 6:31am  
@JandS89 : I saw that too! He was ranting about "there should be someone out here telling people...there should be a sign.." and the employee showed him there IS a sign...
I agree that the employee did a great job of keeping his cool! 😎😎 4951
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JandS89 Active Indicator LED Icon 7 OP 
~ 3 years, 12 mos ago   Apr 14, '20 7:41am  
Yes! 4951
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JandS89 Active Indicator LED Icon 7 OP 
~ 3 years, 12 mos ago   Apr 14, '20 8:40pm  
Talked to H-E-B today for after witnessing the verbal abuse this young man endured I could hardly sleep last night.
 
He said he thinks he knows who this employee is and will show him this thread-so come on everyone...let him know how much we appreciate him!!!! 4951
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JandS89 Active Indicator LED Icon 7 OP 
~ 3 years, 12 mos ago   Apr 14, '20 8:43pm  
You are more professional than me young man...God bless you and family-stay safe. You go boy!!!!! 4951
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Redmulch Active Indicator LED Icon 7
~ 3 years, 12 mos ago   Apr 14, '20 8:45pm  
The days of customer always right are over for now. 4951
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