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Discussion Summary:
Discussion on Tachus internet outage in Trailwood during stormy weather.
Discussion on Tachus internet outage in Trailwood during stormy weather.
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StormChaser : Ours is out in Sand Creek.
Out in Greentree, Sec 3 as well. I'm using ny cell phone as a personal hot spot to access the internet. Slow, but it beats nothing until Tachus gets back up.
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Kittle : Ah well I'm glad it's not just me! I'm trying to follow stork chasers online and this is not making it easy! Confirmed tornado on the ground in Mobile, Alabama. I literally saw the power flash and funnel on a live stream, and then my 5G FROZE! 🤬🤬🤬
Mine came up about 15-20 minutes ago with no intervention from me. Sounds like the storms must have done some damage.
Just received a text I’m sure others also received: “Tachus detected an intermittent service disruption in the Kingwood area that had affected a small percentage of customers. This issue has been resolved and service has been fully restored. If customers are experiencing any further issues, please reboot both the Tachus Modem & Your Router and the connectivity will be fully restored. For any additional questions or concerns, please call us at 832.791.1100 option 3. - Tachus Fiber Internetâ€
Just received a text I'm sure others also received: "Tachus detected an intermittent service disruption in the Kingwood area that had affected a small percentage of customers. This issue has been resolved and service has been fully restored. If customers are experiencing any further issues, please reboot both the Tachus Modem & Your Router and the connectivity will be fully restored. For any additional questions or concerns, please call us at 832.791.1100 option 3. - Tachus Fiber Internet"
Yes, we received that notification after service was restored. We should have received advance notification of the maintenance as they did previously.
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