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Reliable Fiber Internet provider suggestions? Have Tachus/Eeze

Reliable Fiber Internet provider suggestions? Have Tachus/Eeze
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Feathersmith 12.6 yrs
~ 2 mos, 2 days ago    
Reliable Fiber Internet provider suggestions? Have Tachus/Eeze now. It glitches a lot throughout the day. I work from home and consistently have issues on Teams/Zoom calls for work. It's embarrassing. I need a better reliable solution.
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KingwoodNana 2.4 yrs
~ 2 mos, 2 days ago    
Feathersmith :
I think you need to call Tachus. I don't think anyone elseprovides fiber optic in the area.
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MissAmericanPie Top Forum Contributor6.5 yrs
~ 2 mos, 2 days ago    
#msg5987137Reliable Fiber Internet provider suggestions? Have Tachus/Eeze now. It glitches a lot throughout the day. I work from home and consistently have issues on Teams/Zoom calls for work. It's embarrassing. I need a better reliable solution.
 
Feathersmith : How is that possible with all new equipment?? Have you had them come out for an audit?
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Feathersmith 12.6 yrs
~ 2 mos, 2 days ago    
They obviously made it out to be an issue on my end. Have had them for 2+ years. Never had issues until the last 3-6 months. As you can see it's on them in the attached.
 
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SpaceCat 1.5 yrs
~ 2 mos, 2 days ago    
Feathersmith :
I would call them and insist they come out and check everything. Tell them you've done everything on your end, and you need them to come out.
 
Brightspeed offers fiber, but they are terrible. I fired them in favor of Tachus. Optimum also sucks, but some people find them reliable.
 
Maybe Starlink?
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MrsC67
~ 2 mos, 2 days ago    
Feathersmith :
My son does IT work. When we got fiber internet we were using our old router. My son connected my laptop directly to the router with a cable. I don't know what kind of cable it was. It worked fine. The problem stopped. That test proved that the problem was with the WiFi .
 
So we bought a new router for the house that was one of the recommended ones by Tachus, got back on WiFi, and never had that problem again.
CaffeineFree, MDarty and Txbutterfly + 1 more reacted
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Txbutterfly Top Forum Contributor15.5 yrs
~ 2 mos, 2 days ago    
I WFH and have tachus w no issues. T mobile tries to get me to switch but im skeered
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Cbear Top Forum Contributor15.6 yrs
~ 2 mos, 2 days ago    
#msg5987143They obviously made it out to be an issue on my end. Have had them for 2+ years. Never had issues until the last 3-6 months. As you can see it's on them in the attached.
 
Feathersmith : For a few weeks I had a morning outage around 8 am. Only lasted about 10 minutes. It was not every morning but more often than I liked. This went only for about 3 weeks.
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jwardl 6 yrs
~ 2 mos, 2 days ago    
Txbutterfly :
TMo is great in my experience. I'd still have them if the signal at my current home was strong enough.
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Wiseowl 9.1 yrs
~ 2 mos, 2 days ago    
Feathersmith :
Definitely would have a tech come out. We rarely have any issues with tachus. We use equipment they recommended.
 
When I had them set up Tachus at my son's house, Tachus provided the modem/router. All I had to do was set up the password.
 
I would get all equipment in the house checked first.
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