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I Have to Tell Someone How to Do Their Job?

I Have to Tell Someone How to Do Their Job?

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by: fcabanski Active Indicator LED Icon 16 OP 
~ 6 years ago   Sep 22, '17 4:00pm  
New sim card in new phone didn't work.Moved the new sim card to the old phone.  It still didn't work.But the old sim card in the old phone still worked.  Couldn't use the old sim card in the new phone - wrong size, not adjustable.The tech people at the phone company were baffled.Me "When you provisioned the new card, it didn't happen.  Do it again."Oh no, sir.  Once it's done it's done.  We can't re-do it.  That will cause problem.The guy talked to his supervisor to send a new sim free of charge.  Supervisor told him to provision the new card.  Yes it worked. 4951
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mutton Active Indicator LED Icon 9
~ 6 years ago   Sep 22, '17 4:02pm  
New sim card in new phone didn't work.Moved the new sim card to the old phone.  It still didn't work.But the old sim card in the old phone still worked.  Couldn't use the old sim card in the new phone - wrong size, not adjustable.The tech people at the phone company were baffled.Me "When you provisioned the new card, it didn't happen.  Do it again."Oh no, sir.  Once it's done it's done.  We can't re-do it.  That will cause problem.The guy talked to his supervisor to send a new sim free of charge.  Supervisor told him to provision the new card.  Yes it worked.

@fcabanski:
 
 
One i had they needed to do twice before it took...hate how one thing has to be changed. 4951
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