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>> What is on their third floor? What supplies do they have access to? If possible, they should pack backpacks with a couple of changes of clothes, anything waterproof, phone chargers, toiletries, etc., so when they do get out, they'll at least have the basics for comfort and survival.
@HollyHobby:
They are shelter with the neighbors up stairs.
@e:  OK, so they don't have any of their own belongings, it sounds like. Still, everyone there should start to look for "survival" type gear and things that would come in handy at a shelter, or wherever they end up. I wrote a book about emergency evacuations. If they have a Kindle on their smartphone, I can possibly arrange to give it to them for free.
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