Hi Brat - Thanks for reaching out, and I'm really sorry to hear that you've experienced an issue with a Video On-Demand feature. Should you still need assistance with this, please feel free to email me directly with your service address, and please reference your post here. My email address is socialsupport-AT-suddenlink-DOT-com. Thank you, - Dawn
@Suddenlink Help:
No email necessary. Improve your infrastructure, retrain most of your customer service and lastly stop hiring janky third party install contractors that make homeowners weary of a company representative exiting a 1987 rusted out pickup to enter their home as an "expert."
That would be a good start. 4951