Last time when they flushed the hydrants, the water was dark brown & I could see that from my end of the street, nearly a block away! NASTY!
Yes, I do call 311 again, Severn comes out again, and the water clears again! The dead horse is on the City of Houston's side! They are NOT providing our street with the clean drinking water we pay for! (We are in Forest Cove)
As I said, something happened to our water about 4 years ago! It was clear, clean and tasty when we first moved here, now is not!
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@TexasOma:
I also live in Forest Cove and luckily have not experienced the brown water. This makes me think the problem is local to a main line that Severn Trent has worked on.
I know there is a lot of work going on around Kingwood with all of the expansions, and this may add to the dirty water problem.
It just seems that no one pays attention to procedures or follow up to ensure the water is cleared up following work on a line.
If they haven't restored the system to the original state, Severn Trent and the COH haven't completed their job!
Procedures should include notification of people before work is done and verification that the water lines are flushed clear before the work is considered complete.
In my opinion, these are not accidents (broken water lines) we are talking about. They are incidents that can be prevented if the COH and Severn Trent do their job.
Plain and simple, it's somebody not following through and we pay way to much money to allow such.
4951