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Just got a SUDDENLINK call

Just got a SUDDENLINK call

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by: Ray Active Indicator LED Icon 15 OP 
~ 7 years ago   Sep 15, '15 2:24pm  
The gist of it is.....basicallyYou are screwed tomorrow if you don't come in and get a box as we are going all digital. You will need to perform a re-scan for channels in order to receive them.Newer tvs with digital tuners will need a re-scan and don't need a box.Ta da! Its effective tomorrow, so deal with it.Remember, we dont care cause we dont have to. We have a MONOPOLY.....bwahahahahahahaa!...........or something close to that, you get the general ideal.
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ET Active Indicator LED Icon 16
~ 7 years ago   Sep 15, '15 2:31pm  
I think it is called progress.  I thought they did this a year or two back. We have had boxes on the old TVs at least that long.
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friday1 Active Indicator LED Icon 8
~ 7 years ago   Sep 15, '15 2:42pm  
Digital TV tuners have been out for a decade or more. Nice to see SL catch up with the rest of usAmeriKa with the republiKans  made it a mandate in 05 ish. "They did it for national security" okayyhttps://en.wikipedia.org/wiki/ATSC_tuner
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ET Active Indicator LED Icon 16
~ 7 years ago   Sep 15, '15 2:46pm  
I believe this is for those that don't have digital TVs. Ray can't part with his.... 
 
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FoFa Active Indicator LED Icon 16
~ 7 years ago   Sep 15, '15 2:48pm  
We have had the digital boxes for the older tv's for like 4 years maybe more now.Maybe they are doing it in sections or something.
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ET Active Indicator LED Icon 16
~ 7 years ago   Sep 15, '15 2:51pm  
We have had the digital boxes for the older tv's for like 4 years maybe more now.Maybe they are doing it in sections or something.
 
@FoFa: Maybe it has been that long....I'll have to go up and check the dust on ours.
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fcabanski Active Indicator LED Icon 15
~ 7 years ago   Sep 15, '15 2:58pm  
That wasn't the deal?  Pray they don't alter it any further.

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engel989 Active Indicator LED Icon
~ 7 years ago   Sep 15, '15 4:04pm  
its not that they dont care, it was a law that was passed that they had a timeline to move off of analog to all digital.  They are doing you a favor by providing you with a digital box for free.
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Suddenlink Help Active Indicator LED Icon
~ 7 years ago   Sep 16, '15 2:04pm  
Hi Ray - Kacie with Suddenlink here. We apologize for any inconvenience this change may have caused. If there's anything we can do to help, please feel free to email us directly. We'd be happy to assist. Our email address is socialsupport-AT-suddenlink-DOT-com. Thank you, -Kacie
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ctl74 Active Indicator LED Icon 9
~ 7 years ago   Sep 16, '15 2:08pm  
Ahhh Kacie is back!! We've missed youuuuuuuuuuuuuuuu!
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shodan66 Active Indicator LED Icon 14
~ 7 years ago   Sep 16, '15 2:12pm  
Hi Ray - Kacie with Suddenlink here. We apologize for any inconvenience this change may have caused. If there's anything we can do to help, please feel free to email us directly. We'd be happy to assist. Our email address is socialsupport-AT-suddenlink-DOT-com. Thank you, -Kacie
 
@Suddenlink Help: He'll probably only be able to do this if he either gets his internet feed from someone else or has it on his phone since y'all can't seem to keep your network up long enough for someone to type an email.If his feed is anything like mine has been the last couple of weeks, at best he'll be sending it a word at a time.
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Burnsway Active Indicator LED Icon 12
~ 7 years ago   Sep 16, '15 2:17pm  
I have the box and re scanned all channels and most still wont come up. My 10 yr old is pitching a fit with no weather channel.....oh boy things are not good in my home today. LOL
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Burnsway Active Indicator LED Icon 12
~ 7 years ago   Sep 16, '15 4:06pm  
Got up from nap and rescanned and they all seem to be showing now.
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Annie Active Indicator LED Icon 17
~ 7 years ago   Sep 16, '15 4:13pm  
Has anyone seen a list of channel lineup?
 
I only know when I turned on the tv this morning, I could only find two religious shows and not the news. I wondered if it were a sign.
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goldie Active Indicator LED Icon 16
~ 7 years ago   Sep 16, '15 5:20pm  
Has anyone seen a list of channel lineup?
 
I only know when I turned on the tv this morning, I could only find two religious shows and not the news. I wondered if it were a sign.
 
 
@Annie:
 
We received a list of the new line-up in the mail. I bet you can find one on Suddenlinks website.
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Suddenlink Help Active Indicator LED Icon
~ 7 years ago   Sep 21, '15 3:01pm  
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