Shiners Car Wash
Shiners Car Wash
jwardl : Wow, not good. I went when they opened, as there was a promo for a free wash. Once through, and never went again, as my tires and rims were very dirty, as well as my front grill and under the back spoiler. It was the most Exterior of exterior washes, Ever. I pointed it out to the owner, who was there with an investor, and his response was "that is to be expected in a drive through wash". It is to be Expected that it does not Wash the Car, at a Car Wash?!
was "that is to be expected in a drive through wash". It is to be Expected that it does not Wash the Car, at a Car Wash?!
LittleTexas : This speaks volumes about his standards for what qualifies as a job well done and customer service in general. This sounds like a place to be avoided at all costs.
Shiners Car Wash SO the Mrs. just called me. She went to Shiners to get a basic car wash, and they pushed an upgrade. OK, they all do that these days (=grumble=) and she decided to take it, paying $20+ for the wash. She noticed that the person with the hose at the entrance gave the driver's side of her car a little spritz, but nothing on the passenger side. After coming out, she got out to check the wash before leaving the property to see how it came out, and found her vehicle was still partially dirty on the passenger side. So, she went in to complain, to be told the brush on the passenger side of the line isn't working correctly right now. Huh? She told my Mrs. the repair was on order. OK, understood -- stuff breaks. OTOH, they're still not only selling full price washes but pushing upgrades when the system isn't even working properly? What's wrong with this picture? They did offer to let her go through again and that time gave it a full pre-rinse. She said it came out OK that time, but still not what she'd have expected after paying for an upgrade. No offense, Shiner's. I know that with only one lane, you can't afford to shut down while waiting on a repair... but charging full price and selling upgrades for a crowbarred wash without even trying to compensate for the problem isn't cool.
jwardl : so did they let her go in backwards that way she could get the dirty side
cbear : Discovered it when I got home! It was quite a shock. May have taught my kids a few new swear words that day 😂
PlaneCrazy
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jwardl : I never see anyone at shiners these days. I was wondering if anyone ever went.
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cbear : Discovered it when I got home! It was quite a shock. May have taught my kids a few new swear words that day 😂
LemonEye : Well, at least you discovered it soon after the incident. Did you have to take your receipt back to H E B as proof you used their car wash?
cbear : They had it all on video! I must say, they were really good about it.
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cbear : They had it all on video! I must say, they were really good about it.
LemonEye : Oh fantastic! I didn't realize that there were cameras inside a carwash! Catching and damage to vehicles and....the nose pickers! LOL~! « Back to Chat
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