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txblueeyes Cake Icon 9 yrs
~ 2 years, 10 mos ago   Dec 28, '23 12:02pm  
Comcast
 
Sand Creek is being seriously troubled by the careless digging operations. Yesterday the gas line was cut requiring Centerpoint to turn off the gas. Centerpoint relit the furnaces and water heaters between 8:30 and 9:30 last night.
And now the optimum internet and cable are out for 83 homes in this area only. This just has to be stopped!
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luv2eatsushi 19.3 yrs
~ 2 years, 10 mos ago   Dec 28, '23 12:19pm  
Comcast Sand Creek is being seriously troubled by the careless digging operations. Yesterday the gas line was cut requiring Centerpoint to turn off the gas. Centerpoint relit the furnaces and water heaters between 8:30 and 9:30 last night. And now the optimum internet and cable are out for 83 homes in this area only. This just has to be stopped!
 
txblueeyes :
 
Its not just Comcast. The company that locates the line is accountable.
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MissAmericanPie Online Top Forum Contributor6.5 yrs
~ 2 years, 10 mos ago   Dec 28, '23 12:22pm  
txblueeyes :
I saw that mess. And at 9:00pm Centerpoint was still out there!
SMH
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Joe Top Forum Contributor21.8 yrs
~ 2 years, 10 mos ago   Dec 28, '23 12:23pm  
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Airborne319 3.2 yrs
~ 2 years, 10 mos ago   Dec 28, '23 12:23pm  
Start bombing them online with negative reviews and angry posts on social media. They suck as a company anyway. Tear them down.
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cbear Top Forum Contributor15.6 yrs
~ 2 years, 10 mos ago   Dec 28, '23 12:27pm  
Comcast Sand Creek is being seriously troubled by the careless digging operations. Yesterday the gas line was cut requiring Centerpoint to turn off the gas. Centerpoint relit the furnaces and water heaters between 8:30 and 9:30 last night. And now the optimum internet and cable are out for 83 homes in this area only. This just has to be stopped!
 
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This was Bob Rehanks post of a few months ago and the proper contact people. I hope this helps you friend.
 
txblueeyes :
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cbear Top Forum Contributor15.6 yrs
~ 2 years, 10 mos ago   Dec 28, '23 12:28pm  
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Bob Rehank's post and contact info really helped me so I hope it helps y'all!
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luannski Top Forum Contributor14.2 yrs
~ 2 years, 10 mos ago   Dec 28, '23 1:24pm  
Be careful. There are reports of men wearing fake neon vests casing homes pretending to be Comcast workers.
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ctl1974 3.1 yrs
~ 2 years, 10 mos ago   Dec 28, '23 1:46pm  
Comcast Sand Creek is being seriously troubled by the careless digging operations. Yesterday the gas line was cut requiring Centerpoint to turn off the gas. Centerpoint relit the furnaces and water heaters between 8:30 and 9:30 last night. And now the optimum internet and cable are out for 83 homes in this area only. This just has to be stopped!
 
txblueeyes : Not just Sand Creek - happened in my neighborhood as well (no power cut but the internet line was and it affected my neighbors as my house property had a "hub".) it's annoying and I'm sorry!
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txblueeyes Cake Icon 9 yrs
~ 2 years, 10 mos ago   Dec 28, '23 5:50pm  
Update
I am in contact with Aspen and will send more emails tomorrow. Meanwhile Optimum was also distressed at yet another Comcast and contractors mistake. Internet and cable were restored after 5 and a half hours.
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Texvette 12 yrs
~ 2 years, 10 mos ago   Dec 28, '23 9:56pm  
Comcast's Manager of Construction for Houston, as well as Sr. Leadership are oblivious to the problems and are in complete denial. I had have Comcast service for 6 years and love it. While I am not personally impacted by the current construction nightmare, I contacted Comcast Leadership to let them know, as a customer, how embarrassing it is. I received a call from the Manager of Construction who was not fully aware of the problems. This was several months ago and the problems seem to be getting worse ! Work needs to be shutdown and halted until Comcast institutes measures to assure safe and damage free construction.
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SmokeableForest 3 yrs
~ 2 years, 10 mos ago   Dec 29, '23 4:36am  
Shoot first , ask questions later.
That should be their motto.
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