Spoiled Meat from H-E-B Curbside...am I the only one who's been

11 yrs
~ 18 hrs ago

Spoiled Meat from H-E-B Curbside (North Park)...trigger warning for vegetarians...
am I the only one who's been receiving rotten meat when ordering curbside pick-up? Over the past couple of months the 'pickers' have given me rotten (but NOT past the 'sell by' date) ground beef, baby back ribs, chuck roast, brisket and now I'm giving up and switching to Kroger. They have not allowed me a refund on these and I'm angry as Emoticon

KingwoodJoe, LizBeth91 and HappyDay2016 + 19 more reacted

Replies:

13.1 yrs
~ 18 hrs ago

#msg6011255Spoiled Meat from H-E-B Curbside (North Park)...am I the only one who's been receiving rotten meat when ordering curbside pick-up? Over the past couple of months the 'pickers' have given me rotten (but NOT past the 'sell by' date) ground beef, baby back ribs, chuck roast, brisket and now I'm giving up and switching to Kroger. They have not allowed me a refund on these and I'm angry as

@Echo72 : Oh my word!!! I have never gotten rotten meat from HEB. I did have chicken get bad before the expiration date stored in my garage refrigerator. It turned out my fridge needed new gaskets. It was not keeping the food cold enough. Now that the gaskets have been replaced I have not had another problem. You might want to check the temp in your fridge. It might not be HEB's fault!

Donnawisdom, Kittle and teatime reacted

6.5 yrs
~ 18 hrs ago

@Echo72 :
How can it be "rotten" if its not past the sell by date? Sometimes meat discolors but it doesnt mean its rotten.

Donnawisdom, Kittle and GoldenGirl + 2 more reacted

19 yrs
~ 18 hrs ago

@Echo72 : How is it rotten - by smell or visual? We have always had good luck with HEB curbside (and sprouts curbside). The only issue we have had are broken eggs (sometimes about 1-3 per carton - and we get expensive eggs - so those add up). Whenever we have any issues (we had some green potatoes once) - HEB is always quick to fix it. We buy a lot of meat from HEB - and so far ours has always been fresh.

Kittle and teatime reacted

11 yrs
~ 18 hrs ago

@TEXASGIRLMAMMA :
I've lived in the area for 13 years and never had a problem, but suddenly in July it began...either straight out of the bag after pick-up spoiled or in fridge overnight only, the refrigerator is fine but I appreciate the suggestion of a potential cause. Emoticon

Kittle, TEXASGIRLMAMMA and justanirishgirl + 1 more reacted

6.5 yrs
~ 18 hrs ago

@Echo72 :
www.delish.com/kitch en-tools/kitchen-sec rets/a70847944/brown -ground-beef-sa

Echo72 and justanirishgirl reacted

11 yrs
~ 18 hrs ago

*Edited

@NoBias :
By smell AND visual for all except the spare ribs, which looked perfect. It wasn't until I opened the package the day after I picked the load up that the entire apartment reeked!!! of rotten meat for a few days, I spent several hours airing the place out Emoticon

NoBias, Joe and JCisL + 4 more reacted

12.5 yrs
~ 18 hrs ago

@Echo72 :
Holy cow! Let's hope Kroger treats you better!

KingwoodJoe, Kittle and Echo72 reacted

12.8 yrs
~ 18 hrs ago

@Echo72 :
I see all the 'pickers' pulling orders for curbside pickup, and I don't think they are consistent in pulling perishables at the end of pulling orders. I might be that the meat has set too long in the picking cart or in the holding area prior to you picking up the order.

We've never had HEB refuse a refund on anything we buy there.

Echo72 and Kittle reacted

15.8 yrs
~ 18 hrs ago

I never order meat using curbside. I pick my own meat

KingwoodJoe and Kittle reacted

7.5 yrs
~ 18 hrs ago

Ew, it's probably not even real meat. Does HEB do business with JBS USA?

KingwoodJoe and Kittle reacted

2.2 yrs App
~ 18 hrs ago

@Echo72: that's horrible looking meat ! I have used Kroger's for over a year now and never had that issue . Of a shopper wants my opinion on meat they text me a picture . I have gotte. Refunds for things they are very good

Echo72 and Kittle reacted

7.5 yrs
~ 18 hrs ago

#msg6011276Echo72 : How can it be "rotten" if its not past the sell by date? Sometimes meat discolors but it doesnt mean its rotten.

@MissAmericanPie : 🧐

What happens to improperly stored food?

Echo72 reacted

1.5 yrs
~ 17 hrs ago

@NoBias :
We do the same and usually have no issues. My DH puts up groceries and it's not till a day or so later I am missing something or I got a bag from someone else. Open fridge and found baby food. Haven't bought baby food in over 20 yrs. Now I need to go threw cart to see what I am missing.

NoBias, Kittle and eighteen reacted

13.1 yrs
~ 17 hrs ago

#msg6011276Echo72 : How can it be "rotten" if its not past the sell by date? Sometimes meat discolors but it doesnt mean its rotten.

@MissAmericanPie : You are right! Discoloration is common especially in hamburger. None of the meat pictured looks rotten to me.

13.1 yrs
~ 17 hrs ago

#msg6011279TEXASGIRLMAMMA : I've lived in the area for 13 years and never had a problem, but suddenly in July it began...either straight out of the bag after pick-up spoiled or in fridge overnight only, the refrigerator is fine but I appreciate the suggestion of a potential cause.

@Echo72 : Does it actually smell bad? The meat pictured does not look like it is bad but the hamburger is discolored and could be. I would not pick that pack if I were shopping. I do realize pictures sometimes to not tell the truth! Things sometimes look better in pictures.

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