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Manager Kingwood Resume

Manager Kingwood Resume

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Seeking Job: Manager
Position Desired: Manager

Cover Letter:
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****@*****.***
Email
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Telephone
Objective
10 year veteran Barista with wide range of coffee knowledge and background in retail management. Leadership and employee training experience.
Skills
•Coffee expertise •Up-selling
•Conflict resolution •Inventory management •Calm under pressure •Strong leadership capability
Experience
Lodging Manager - Oak Street Hotel and Vacation Homes Sept. 2018 ~ Sept. 2019
Developed standard operating procedures.
Greet and connected with Guests
Managed rates and rental income
F&B Operation Manager/HMS Host
April 2015 ~ Sept. 2018
Recruited and hired new branch employees. Developed standard operating procedures. Planned and executed promotional events.

Managed 25 team members, including scheduling, training and conflict resolution.
Greeted and connected with every customer, recommending drinks and pastries. team members, including scheduling, training and conflict resolution.
Store lead/kroger
April 2013 ~April 2015
Adhered to recipe and presentation standards for specialty coffee drinks. Managed 10 team members
Resolved customer disputes with tact and professionalism. Recruited and hired new branch employees.
Planned and executed promotional events.
Supervisor/ Starbucks
October 2010 ~ April 2013
Greeted guests with a pleasant smile and superior customer service. Maintained the highest standards of conduct and service.
Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
Maintained calm demeanor during high-volume periods and special events.
AST Store lead/Kroger
April 2008 ~ October 2010
Correctly followed all health, safety and sanitation guidelines.
Resolved customer disputes with tact and professionalism.
Managed 8 team members, including scheduling, training and conflict resolution. Adhered to recipe and presentation standards for specialty coffee drinks.
Volunteer Experience or Leadership

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Contact Information:
Contact:
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Email Contact Only Available to Registered Kingwood.com Members.

Last Updated: Jul 27, 2020 @ 12:14pm



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