Position Desired: Customer Service Representative

Cover Letter:
QUALIFICATION PROFILE
Business management: problem solving skills, conflict resolution, client development and talent acquisition.
Advertising – Broadcast /Traffic Coordinator, sold retail advertising for newspaper and radio.
Account Executive – Manage a designated territory, build customer relations and increase sales.
Sales & Marketing Specialist – Brand Ambassador and Product Specialist on national marketing events.
Retail Supervisor – Managed demo department inside Sam’s Club and retail reps in the Houston market.
PROFESSIONAL EXPERIENCE
Advantage Solutions / SAS Retail Services Present
Retail Sales Merchandiser NE Houston
 Unilever DRT - Audit, merchandise and complete surveys. OSA and on-hand adjustments approved.
 Develop customer relations and influence incremental sales on core items.
 Pack out, rotate product and place shelf tags.
 Build displays for POS.
Advantage Sales & Marketing 2014 - 2018
Business Development Specialist Houston, TX
 Enter promotions (Siebel), generate contracts, new items / cost changes for retailers.
 Data entry in Gen Web and indexing documents for management system.
 Sales support and office administration on J.M. Smucker’s account.
CROSSMARK (Sales & Marketing) 2009 – 2014
Retail Supervisor – Events and Retail Team Conroe, TX
 Manage a team of 20 Event Specialists for Sam’s Demo Department and 45 Retail Reps on CRT. Conduct audits for events, merchandising and resets.
 Prepare, set-up and execute up to 18 in-store product demonstrations.
 Train and coach staff, scheduling, print sales plans, meet food safety requirements, monitor payroll entries, and communicate with store management and corporate office.
 SalesTrak: a web-based application program for project management and reporting.
The Couture Agency 2004 – 2008
Owner Lake Orion, MI
 A national promotion agency booking talent for events and promotions nationwide. Handled all accounting and opera

Desired Compensation / Salary:
$17/hour

Contact Form Only Available to Registered Kingwood.com Members.