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Information Technology Kingwood Resume

Information Technology Kingwood Resume

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Seeking Job: Information Technology
Position Desired: Information Technology

Cover Letter:
NICOLA “****” ****
Humble, Texas Email: ****@*****.***

________________________________________
____________________
____________________
I am currently unemployed/Retired. Looking for any type of part time work in the Kingwood/Humble/Atascosita area. Thank you for considering me.

IT Service Delivery Manager
Credentialed IT professional eager to contribute 14 plus-years management background with extensive experience working for Fortune 500 clients. Expertise in recruiting, retention and compensation. Proven abilities in people managing, employee relations and training/development. Client focused with strong relationship building and strategic planning skills. Key skills include:
• Leadership Development
• Employee Relations
• Mentoring Programs
• Training programs
• Organizational Development
________________________________________
PROFESSIONAL EXPERIENCE

BlueSky IT Partners, Houston, Texas 2015-2018
Project Manager

Manage small to large IT projects to completion utilizing smart hands technicians and under budget.
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Hewlett-Packard, Palo Alto, CA 2001-2015
Service Delivery Manager

 Results-driven, solutions-focused IT Manager with track record of success and progression over span of 20+ years with EDS/HP; ITIL Foundations Certified
 Effectively established procedures for retention, employee relations that ensured timely hiring, reduced turnover by 15%, and enabled consistent handling of performance reviews and issues. Managed key clients, Kraft Foods and Continental/United Airlines.
 Dynamic leader who effectively trains, motivates and directs high-performance teams
 Sharp business acumen; experienced in launching start-up business and steering all aspects of operations, f

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Last Updated: Mar 29, 2018 @ 3:53pm



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