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Customer Service Representative - Kingwood Job

Customer Service Representative - Kingwood Job

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Help Wanted: Customer Service Representative
Position Overview
Under supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other center equipment. Other duties as assigned.
Qualifications
Previous customer service or sales experience in a retail environmentExceptional customer service skills
Ability to translate customer requirements into final products or services
Assist in handling customer complaints and problems in a professional manner
Multitasking – must have the ability to simultaneously process multiple tasks
Effective verbal and written communication skills
Strong attention to detail
Outstanding time management and organizational skills
High school diploma or equivalent required
Valid driver’s license required
Proficiency with Microsoft Office applications, Windows operating system, and other computer hardware and software - a plus!
Ability to work flexible hours
Some supervisory skills preferred
Notary Public certification may be required
Duties & Responsibilities
Customer Service

Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by PostNet
Assists customers with their product and service needs in person, through e-mail and by phone
Processes customer sales through the point-of-sale system
Up-sells, cross sells, and actively participates in PostNet marketing and promotional initiatives
Center Operations
Opens and closes the store and cash register and center systems
Assists management in maintaining, ordering and stocking inventory
Maintains the center consistent with established standards
Interacts with UPS, FedEx, DHL and USPS couriers, other vendors and all store staff
Sorts and deposits mail in private mailboxes
Physical & Safety Requirements
Must be able to stand behind a sales counter for extended periods of time
Must be able to lift at least 50 poundsMust be able to communicate clearly with customers by phone and in person
EMAIL or COME IN for an APPLICATION
Employment Type:
PART_TIME
Compensation:
Please call to inquire
Contact this Employer »
Employer Information:
Employer:
PostNet TX194
Location:
KINGWOOD , TX
Contact Information:

Date Posted: 2020-09-18
Job ID #: 9302
Valid Through: 2021-01-16


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