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Front Desk Agent (Night Auditor) - Kingwood Job

Front Desk Agent (Night Auditor) - Kingwood Job

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Help Wanted: Front Desk Agent (Night Auditor)

***Please note that this is a night time shift so you would need to be available to work through the middle of the night***

• Do you have a passion for serving others?
• Do you enjoy working as part of a team that consistently delivers an exceptional hospitality experience?
• Do you want to work in an environment where your accomplishments are recognized and rewarded?

If this describes you, we have a place for you at the Candlewood Suites in Kingwood, TX. Part of Intercontinental Hotel Group, the Candlewood Suites- Kingwood is seeking energetic, enthusiastic Front Desk Agents to provide great service and memorable experience to our guests.
Skills Required:
• Handling guest check-ins and check-outs efficiently and in a friendly and professional manner.
• Assisting guests and resolving guest challenges to ensure 100% guest satisfaction.
• Performing any other job related duties as assigned.
• Accurately checking out guests and communicating departures with housekeeping staff.
• Maintaining the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
• Recording and communication guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
• Greet, register, suggestively sell rooms, issues room keys, assigns rooms to guests and sets wake up calls in an efficient, warm and friendly manner.
• Make, confirm and cancel reservations via telephone, computer and in writing.
• Answer and route internal and external phone calls in an articulate, friendly manner using prescribed procedures.
• Posts charges such as room, food, or telephone, to ledger.
Employment Type:
Will discuss during interview.
Contact this Employer »
Employer Information:
Candlewood Suites- Kingwood
291 Kingwood Medical Dr, Kingwood , TX
Contact Information:

Date Posted: 2015-03-30
Job ID #: 6992
Valid Through: 2015-07-28

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