HELP US BY JOINING OUR WINNING TEAM!
Do you have a passion for serving others?
Do you enjoy working as part of a team that consistently delivers an exceptional hospitality experience?
Do you want to work in an environment where your accomplishments are recognized and rewarded?
If this describes you, we have a place for you at the Candlewood Suites in Kingwood, TX. Part of Intercontinental Hotel Group, the Candlewood Suites- Kingwood is seeking energetic, enthusiastic Front Desk Agents to provide great service and memorable experience to our guests.
Handling guest check-ins and check-outs efficiently and in a friendly and professional manner.
Assisting guests and resolving guest challenges to ensure 100% guest satisfaction.
Performing any other job related duties as assigned.
Accurately checking out guests and communicating departures with housekeeping staff.
Maintaining the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
Recording and communication guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
Greet, register, suggestively sell rooms, issues room keys, assigns rooms to guests and sets wake up calls in an efficient, warm and friendly manner.
Make, confirm and cancel reservations via telephone, computer and in writing.
Answer and route internal and external phone calls in an articulate, friendly manner using prescribed procedures.
Posts charges such as room, food, or telephone, to ledger.
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