Pediatric Medical Office in Cleveland, Texas is searching for an experienced Medical Front Desk Assistant to joint our team! This position requires a individual who is able to effectively and timely conduct multiple daily tasks such as: Checking-In/Out patients during their office visit. Also, verify insurances effectively and collect all payments/balances as necessary. Answer incoming telephone calls, assist customers by providing solutions to their inquiries/needs. Schedule, cancel or re-schedule established/new patient's appointments. Enter patient's demographics and insurance information in EHR accurately. Update established patient's information in EHR. Inform and assist patients about schedule changes, reconfirm patients' appointment as needed. Make sure front desk is stocked with proper supplies and forms to provide to patients as required or needed. Distribute, fax or scan any incoming/outgoing documentation and into patient's charts in compliance with HIPAA regulations. Must be dependable and customer service friendly.
Skills Required:
- Able to multitask and work well on a team environment
- Bilingual is a plus but not required.
- Have a positive and proactivity attitude
- Follow instructions in coordination with management team
- Experience with excel
Employment Type:
Employee - Full Time
Compensation:
Commensurate with level of experience. 100% medical insurance coverage provided after completing first three month of probation period.
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