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>> Thomas Markel can k*** ** *** for a number of reasons. I hate that place with a passion.
@taramay: I love Thomas Markel. Their staff is very friendly and knowledgeable, and they have a excellent jewelry.
@TXSunDvl:
We've been in there 3 times and they've been terrible each time. This last time my husband took in a watch to see what it would take to fix. They acted like he was some homeless person walking in. They ignored him the best they could. He was wearing pressed jeans, boots, and a pressed button down shirt. He wasn't dressed like some degergent. Then they mocked him for even thinking his watch would be worth fixing. It was a $300 watch, not a $20 piece of crap from Walmart.
Another time I took my engagement ring in to see if they'd replace a stone for me. It's a tiny stone that had fallen out from the side of the band. I had 3 extra stones with me. They said it was going to be $80!
1. It's a $10 stone and I was providing it.
2. It just needed to be put back in and the prongs adjusted.
They said it would take a week because it needed to be sent off because they needed to create a new prong for it.
Their story was total bull crap. I know this because my dad has been a jeweler my entire life. He was living in Ohio at the time so he couldn't fix it for me that time. When he came down he slapped the stone back in and all was well. It took less than 5 minutes.
So yeah...I hate that place. They've treated both my husband and I like we didn't know what we were talking about on 2 separate occasions. 4951