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by: mm4731 Active Indicator LED Icon 13 OP 
~ 9 years ago   Sep 22, '14 8:24am  
[ Removed By Request. ] 4951
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BooBear Active Indicator LED Icon 16
~ 9 years ago   Sep 22, '14 8:37am  
paying for 30mbps but only getting on average 9.50mbps. wish we had more choices out in the wood
 
@mm4731:
 
I pay for 50 and get between 35 and 50. Are you testing through Wi-Fi because it will be less. 4951
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TXSunDvl Active Indicator LED Icon 15
~ 9 years ago   Sep 22, '14 10:11am  
I'm paying for 30 and I usually get 30.  Have you recently powered down/disconnected your modem and router?  It needs a reboot occasionally to run at full speed. 4951
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Retired_Engineer Active Indicator LED Icon 13
~ 9 years ago   Sep 22, '14 10:18am  
I'm paying for 30 and I usually get 30.  Have you recently powered down/disconnected your modem and router?  It needs a reboot occasionally to run at full speed.
 
@TXSunDvl: I agree that that is the first thing to do if you're running slow.  Since I switched from CenturyLink to SuddenLink, I haven't needed to reboot for many months.  With CenturyLink, it was every few days.
4951
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mm4731 Active Indicator LED Icon 13 OP 
~ 9 years ago   Sep 22, '14 10:20am  
[ Removed By Request. ] 4951
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BooBear Active Indicator LED Icon 16
~ 9 years ago   Sep 22, '14 10:21am  

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>> I'm paying for 30 and I usually get 30.  Have you recently powered down/disconnected your modem and router?  It needs a reboot occasionally to run at full speed.
 
@TXSunDvl: just got it last week
 
 
@mm4731:
 
Sounds to me like you got screwed. 4951
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TXSunDvl Active Indicator LED Icon 15
~ 9 years ago   Sep 22, '14 10:25am  
s to me like you got screwed.
 
@mm4731: Call them and have a tech check it out.  Something is wrong. Are you running a router?  If so, connect your computer directly to the modem, and see what the speed is that way.  That would rule out the router being the problem.
4951
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shodan66 Active Indicator LED Icon 15
~ 9 years ago   Sep 22, '14 10:26am  

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>> paying for 30mbps but only getting on average 9.50mbps. wish we had more choices out in the wood
 
@mm4731:
 
I pay for 50 and get between 35 and 50. Are you testing through Wi-Fi because it will be less.
 
@BooBear: Sort of...
Unless you buy a dedicated link from a service provider (read "business class" and "thousands per month") you're always going to get stuck with an "up to" clause due to over-subscription of various links in the network path.  Basically the provider brings a certain size network pipe from their central office (CO) to your neighborhood.  For this discussion, we'll say that pipe is 500Mb.  Then they sell you and all of your neighbors internet packages at "up to" 50Mb per house.  Easy math says that 10 houses can max their link at the same time without issue.  Then they sell to an 11th, 12th, 25th.  They are using analytical metrics and rolling the dice that at no point will everyone be attempting to use all of their allotted bandwidth at the same time. As far as testing on wireless being slower...maybe.  If you're running 802.11b with it's 11Mb half-duplex (meaning your computer can either talk or listen but not both at the same time, thus halving your speed) then you would be correct.  If you're running 802.11g the max bumps up to 54Mb.  Half-duplex, range from the wireless controller, interference in the way, number of other nodes on the wireless network competing for communication with the controller...all of those things still come in to play so it's still a good chance it would be slower than wire-line.  If, however, you have a pretty good signal and you're running 802.11n (out since 2009) then you can potentially run up to 300Mb.  Since it uses multiple wireless signals and antennas (MIMO) it acts very similar to a full-duplex wired line allowing you to send and receive packets at the same time so that number is much closer to the actual performance than b or g.  Now if you're really a nerd, you might be running the latest and greatest 802.11ac.  It uses both multiple channels and multiple frequencies.  On the 5ghz bands you can get up to 1300Mb of speed and on the 2.4ghz (used by b,g, and n) it will run up to 450Mb.Source:  senior network design engineer dealing in data networking for the past couple of decades. 4951
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BooBear Active Indicator LED Icon 16
~ 9 years ago   Sep 22, '14 10:29am  
@shodan66 damn, thats HOT! I didnt read it all but I like how all the big words are all straight and went on for a long time. Emoticon 4951
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mm4731 Active Indicator LED Icon 13 OP 
~ 9 years ago   Sep 22, '14 10:30am  
[ Removed By Request. ] 4951
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calliecat Active Indicator LED Icon 10
~ 9 years ago   Sep 22, '14 10:33am  
I started to read it but gave up!  Too technical but good information. 4951
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Retired_Engineer Active Indicator LED Icon 13
~ 9 years ago   Sep 22, '14 10:36am  
@shodan66 damn, thats HOT! I didnt read it all but I like how all the big words are all straight and went on for a long time. Emoticon
 
@BooBear: You're so easy!  Emoticon
4951
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BooBear Active Indicator LED Icon 16
~ 9 years ago   Sep 22, '14 10:39am  

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>> @shodan66 damn, thats HOT! I didnt read it all but I like how all the big words are all straight and went on for a long time. Emoticon
 
@BooBear: You're so easy!  Emoticon
 
@Retired_Engineer:
 
I did go back and read it. I did see where he said I was probably right. Thats all thats important here. 4951
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FoFa Active Indicator LED Icon 17
~ 9 years ago   Sep 22, '14 10:48am  
We had a SuddenLink tech out just last week to troubleshoot an issue we were having with our cabel box.Plus I am getting tired of only 3 MB DSL connection with CenturyLink (no real problems, just want more speed). So I was asking him about their internet, expected speed, etc.He said Suddenlink can guaranty the speed, on their network only.If you go outside their network, they can't guaranty the speed since it is out of their control.So if you are using some internet speed check outside the Suddenlink network, other hops come into play then.Does Suddenlink have a speed check on their network?Centurylink has some convoluted speed check on their network, which does give me pretty close to the rated speed, better than the outside their network speed tests did. 4951
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Retired_Engineer Active Indicator LED Icon 13
~ 9 years ago   Sep 22, '14 2:35pm  
Suddenlink does have a link for a speed test, but it's not working.  I just checked my speed with Ookla's  Speedtest.com.  I'm paying for 30Mbps. 4951
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mm4731 Active Indicator LED Icon 13 OP 
~ 9 years ago   Sep 22, '14 2:40pm  
[ Removed By Request. ] 4951
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