Just got back from new pup first visit at KW Vitalpet office on Lake Houston near post office. WHAT an eye opener. Will never go back. $263.00 - what a ripoff but more than that - what an uncaring and scary place.. Besides incredible bill (they are clearly all about the money), there were 4 incidents that should have never happened : (1) Vet Dr. comes into room asking for stool sample....No One had asked me to bring one in; (2) miss-mix on vaccines injection with one vaccine left out (tech said a misunderstanding!) meant second shot to 12 week old pup!; (3) upon trying to get puppy back out of the carrier, VET let the puppy fall off the exam table!!. (4) Upon getting home to look over the drugs they had given me to administer later to our puppy - heartguard and flea application - I noticed the items had been labeled completely backwards! Irresponsible and Sloppy!! Wish I had checked out Vitalpet first. I am now so very worried about puppy's condition after such a horrible fall. Pet owners beware of Vitalpet.
@BlueLake: I live around the corner from Kings Crossing AH and I will not go there. There are 4-5 vets in the Vita Vet Group (or whatever it's called) WAY overpriced every last one of them. This past Sunday I drove to Atasazoo on 1960 & was very happy with the service, care, price & staff. 4951