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Computer question...issue....

Computer question...issue....

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by: pharlap Active Indicator LED Icon 13 OP 
~ 10 years ago   Nov 2, '13 11:50pm  
Okay, I am having an issue with my computer.  It is a "new" computer - less than 6 months old.  The photo gallery no longer works.  I can't save anything to it, or access it.  If I try to save a picture from something it says invalid format, or that photo gallery is not accessible???Do I need to contact Dell, or I am it is a Windows issue maybe????  Any advice???? 4951
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choclab Active Indicator LED Icon 3
~ 10 years ago   Nov 2, '13 11:53pm  
Step 1 - run a viruscan to ensure you are clean. If you are clean, at only 6 months call Dell. 4951
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FoFa Active Indicator LED Icon 17
~ 10 years ago   Nov 3, '13 12:23am  
What is the photo gallery software? Try Help and About if you don't know. 4951
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elguapo Active Indicator LED Icon 15
~ 10 years ago   Nov 3, '13 1:08pm  
Okay, I am having an issue with my computer.  It is a "new" computer - less than 6 months old.  The photo gallery no longer works.  I can't save anything to it, or access it.  If I try to save a picture from something it says invalid format, or that photo gallery is not accessible???Do I need to contact Dell, or I am it is a Windows issue maybe????  Any advice????
 
@pharlap:
 
Do a search for all jpg files (*.jpg) if the files you find are the pictures you are looking for and can open them with a different software like a web browser, the problem is the software you are using to view the pictures. 4951
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KTownTexican Active Indicator LED Icon 11
~ 10 years ago   Nov 3, '13 2:19pm  
that happens when they upgrade to windows 8 or 10,, ,what ever they do...
 
at work they went to  a new Word and xcel format,, and everything old,, has to be updated,,, why??? it worked better the old format!!! 4951
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mardigrasman Active Indicator LED Icon 12
~ 10 years ago   Nov 3, '13 2:21pm  
Also run a good registry cleaner...
 
WWW.ccleaner.com. 4951
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KTownTexican Active Indicator LED Icon 11
~ 10 years ago   Nov 3, '13 4:17pm  
4951
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fcabanski Active Indicator LED Icon 16
~ 10 years ago   Nov 3, '13 4:23pm  
Your Lucas Circuit is on the fritz.  Install a new one. 4951
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Tech Active Indicator LED Icon  New Member
~ 10 years ago   Dec 1, '13 12:45am  
No need to rush into thinking you have viruses. I assume you are running Windows 8 so visit windows.microsoft.co m/en-us/windows-live /photo-gallery#photo gallery=overvie re-download the package. If you have any other issues post back. 4951
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