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Message Envy

Message Envy

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by: saltwaterfisherman Active Indicator LED Icon 2 OP 
~ 10 years ago   Apr 16, '13 7:51pm  
I wanted to give everyone a heads up on a local buisness. Back in November my wife went to Message Envy on Kingwood Drive in the Randells parking lot for the first time. She has not been back since that day, and we had noticed that we had an unauthorized charge of $59 on our credit card in Febuary. She has called and emailed them multiple times within the last 2 weeks. We still haven`t heard back from them about the charge. I went in the store today and still couldn`t get any answers other than a manager would be calling us back. I called the credit card company to file a fraud charge and found out the they charged our credit card again in March for another $59. Has anyone else had this problem with them? If you go in there, I would suggest that you watch your credit card statements.   4951
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mgw300e Active Indicator LED Icon 11
~ 10 years ago   Apr 16, '13 7:55pm  
If you dispute the charge with the credit card company, massage envy will have to prove you signed a contract with them. I think they will have 30 days to prove it and then the charges will be reversed. 4951
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topcat Active Indicator LED Icon 12
~ 10 years ago   Apr 16, '13 8:02pm  
A good manager would have reversed the charges on the spot and looked up your account to make sure none were pending. Bad management. 4951
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silly123 Active Indicator LED Icon 13
~ 10 years ago   Apr 16, '13 8:03pm  
Removed By Request 4951
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N+T Active Indicator LED Icon 14
~ 10 years ago   Apr 16, '13 8:05pm  
Sorry they wronged you. Hope the bank can help.
 
I got a massage today at N8touch but i made sure to pay cash. Glad I did after reading  this. 4951
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SandyKnee Active Indicator LED Icon 12
~ 10 years ago   Apr 16, '13 8:06pm  
[ Removed By Request ] 4951
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saltwaterfisherman Active Indicator LED Icon 2 OP 
~ 10 years ago   Apr 16, '13 8:12pm  
I talked to the bank earlier and filed fraud charges. The charges were credited back to my account and the cards were cancelled and reissued. I wanted to give everyone a heads up to watch and make sure that it doesn`t happen to anyone else. 4951
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KTownTexican Active Indicator LED Icon 11
~ 10 years ago   Apr 16, '13 8:43pm  
the secret to massage envy is to get you to sighn up for a cheap $29 massage,, then they have you sign a  year contract,,, she probably signed a contract,,, go ask to see your file 4951
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IzzysMommy Active Indicator LED Icon 16
~ 10 years ago   Apr 16, '13 9:08pm  
[ Removed By Request. ] 4951
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