I use Hotmail because both of my accounts were originally set up that way. I have not been asked to switch to outlook & don't want to start a new account.
@Camelot: We didn't get the option to switch to outlook - it was done for us. That may be your problem.Try it - it may actually work. This is the link we now have to get to our Hotmail account.
outlook.live.com 4951