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Water Dept Random Visit

Water Dept Random Visit

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by: 2kidsandadog Active Indicator LED Icon  OP 
~ 7 years ago   Sep 8, '16 9:10pm  
Last week we had the water dept (showed ID) and asked for previous residents. We advised that they do not live at the house and we were new tenants and then the gentleman asked us to provide a water same for testing. We supplied a sample and he called back a few days later and we were a limit for a safe range and wanted to come back to our house on Saturday...he never showed. Has anyone had the Water Dept show up and request samples? Does KW have any water issues to be concerned about?
Unfortunately my husband took the call and cannot recall what they said we had issues with. I'm going to call again tomorrow to see what issue is, but was wondering if anyone had water issues in KW. 4951
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Annie Active Indicator LED Icon 18
~ 7 years ago   Sep 8, '16 9:11pm  
@ANN2800
 
Thought you might be the expert on this topic. 4951
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coco1248 Active Indicator LED Icon 7
~ 7 years ago   Sep 8, '16 9:31pm  
he never showed. Has anyone had the Water Dept show up and request samples?
 
@2kidsandadog: I would be careful if I were you. Perhaps intruders checking if you have valuables at home? Contact COH Water Dept Customer Service.
4951
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Ann2800 Active Indicator LED Icon 12
~ 7 years ago   Sep 8, '16 10:39pm  
@ANN2800
 
Thought you might be the expert on this topic.
 
@Annie: Yes Annie we do have intruders right now in neighborhood trying to get in homes by utility companies. If there is actually a water issue confirm again with the water company. We have had brown water problems high copper water problems but I thought resolved. If you are not helped please pm me Channel 2 is monitoring our water situation.
 
4951
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donnatella Active Indicator LED Icon 13 Forum Moderator
~ 7 years ago   Sep 8, '16 11:56pm  
Channel 2 is monitoring our water situation
 
@Ann2800: Unless someone contacting you regularly from the station, please don't be fooled into a false sense of security.
 
Most reporters respond only when contacted or assigned to cover a hot new issue. They rarely take upon themselves to closely monitor a situation long-term, unless it is the subject of an ongoing a series soon to air.
 
The story aired a while ago and it could be considered old news to them. Your water district should be monitoring and making sure it is safe. Channel 2 will be there only to light a fire if needed. 4951
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TXtransplant Active Indicator LED Icon 13
~ 7 years ago   Sep 9, '16 1:21am  
Last week we had the water dept (showed ID) and asked for previous residents. We advised that they do not live at the house and we were new tenants and then the gentleman asked us to provide a water same for testing. We supplied a sample and he called back a few days later and we were a limit for a safe range and wanted to come back to our house on Saturday...he never showed. Has anyone had the Water Dept show up and request samples? Does KW have any water issues to be concerned about?
Unfortunately my husband took the call and cannot recall what they said we had issues with. I'm going to call again tomorrow to see what issue is, but was wondering if anyone had water issues in KW.
 
@2kidsandadog:
 
This sounds scam to me. Please confirm with COH before allowing further tests should they show.
 

4951
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2kidsandadog Active Indicator LED Icon  OP 
~ 7 years ago   Sep 9, '16 5:29am  
I've called Water Dept, but have to try again. One agent saw no info and another put me on hold and then I was didconnected. I'll try again today at lunch. When we retrieved the sample, we kept the guy outside the entire time.
 
Thanks for the help everyone! 4951
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Annie Active Indicator LED Icon 18
~ 7 years ago   Sep 9, '16 5:34am  
I'll try again today at lunch. When we retrieved the sample, we kept the guy outside the entire time.
 
Thanks for the help everyone!
 
@2kidsandadog:
 
Make sure the front door is kept locked in addition to any other doors of the house.
4951
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buffaloglenn Active Indicator LED Icon 11
~ 7 years ago   Sep 9, '16 7:26am  
Last week we had the water dept (showed ID) and asked for previous residents. We advised that they do not live at the house and we were new tenants and then the gentleman asked us to provide a water same for testing. We supplied a sample and he called back a few days later and we were a limit for a safe range and wanted to come back to our house on Saturday...he never showed. Has anyone had the Water Dept show up and request samples? Does KW have any water issues to be concerned about?
Unfortunately my husband took the call and cannot recall what they said we had issues with. I'm going to call again tomorrow to see what issue is, but was wondering if anyone had water issues in KW.
 
@2kidsandadog: Was it the city of Houston water department, or did he just have an ID that said "Water Department"?  If the latter, it sounds like a scam.  Although I'm not always happy with their rates, I have had good customer support from the City of Houston (who provides all water to Kingwood, don't know about new areas) both on the phone and through their website. 
4951
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DanStanton Active Indicator LED Icon 3
~ 7 years ago   Sep 9, '16 8:13am  
No inspector from the COH will come out without a scheduled appointment. And, their car will be clearly marked, as well as a badge identifying them. 4951
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pickles Active Indicator LED Icon 3
~ 7 years ago   Sep 9, '16 8:25am  
What neighborhood are you in so we can watch out. That's crazy. 4951
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Fallon Active Indicator LED Icon 18
~ 7 years ago   Sep 9, '16 9:03am  
Removed By Request 4951
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HoofHearted Active Indicator LED Icon 4
~ 7 years ago   Sep 9, '16 9:11am  
Our MUD requested water samples earlier this year but we got a letter in the mail first asking for participants. They did not show up unannounced. I would be wary of an alleged utility worker just showing up like that. Stay safe! 4951
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buffaloglenn Active Indicator LED Icon 11
~ 7 years ago   Sep 9, '16 10:00am  
Our MUD requested water samples earlier this year but we got a letter in the mail first asking for participants. They did not show up unannounced. I would be wary of an alleged utility worker just showing up like that. Stay safe!
 
@HoofHearted: That is why I asked the OP if it was a city of Houston water person, or not.  If it is a MUD servicing an area near Kingwood, they very well may have been part of that MUD and were legit.  I don't know if the new areas of Kingwood such as the one off Northpark near the front are on the COH, their own MUD, or something else.
4951
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Maisey1 Active Indicator LED Icon 9
~ 7 years ago   Sep 9, '16 10:10am  

- - - - - - - -
>> Our MUD requested water samples earlier this year but we got a letter in the mail first asking for participants. They did not show up unannounced. I would be wary of an alleged utility worker just showing up like that. Stay safe!
 
@HoofHearted: That is why I asked the OP if it was a city of Houston water person, or not.  If it is a MUD servicing an area near Kingwood, they very well may have been part of that MUD and were legit.  I don't know if the new areas of Kingwood such as the one off Northpark near the front are on the COH, their own MUD, or something else.
 
@buffaloglenn: We were in a MUD when we lived on the west side, and now our new neighborhood is in a MUD. No one has ever requested a water sample, except for the guys that come around trying to sell the water softeners. But they made it clear they were trying to sell a product. I can't imagine any reason for that kind of request, they can get their sample from anywhere else besides inside a home. 
4951
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Ann2800 Active Indicator LED Icon 12
~ 7 years ago   Sep 9, '16 3:03pm  

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>> Channel 2 is monitoring our water situation
 
@Ann2800: Unless someone contacting you regularly from the station, please don't be fooled into a false sense of security.
 
Most reporters respond only when contacted or assigned to cover a hot new issue. They rarely take upon themselves to closely monitor a situation long-term, unless it is the subject of an ongoing a series soon to air.
 
The story aired a while ago and it could be considered old news to them. Your water district should be monitoring and making sure it is safe. Channel 2 will be there only to light a fire if needed.
 
@donnatella: your right but she emails me every so often. Only contact them if no help locally.
 
4951
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