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I got disbarred from KW Petco (lol)

I got disbarred from KW Petco (lol)

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by: cador Active Indicator LED Icon 10 OP 
~ 7 years ago   Aug 11, '16 12:00pm  
I've brought my weinie dog to them every mth or two since early 2012 to get a bath and nails clip (I can bathe him but can't cut his nails and a bath is only $10 or so more while getting his nails clipped). They really liked my dog and knew him well so that's why I used them.I moved to Huffman earlier in the year and been using the Atasc one but last time they said his nails were too long to clip so they ground them alittle bit but to bring him back in a week or so and they'd clip them free since I already paid for that in the package I bought. So I did-and the girl that did him wasn't there and they were wanting to charge me. I argued with them some (they were not budging) and when I brought my bill to the cashier I asked to speak with the mgr and she said that was her-told her my story and she reluctantly said she'd not charge me but took the bill and myself "back" to grooming and to put it lightly-these 3 groomers that argued with me we're not happy and all of them were giving the stink eye.Yes-it was only $10-15 but it was the principle.I'll never go back to Atasc so called to make an appt with KW this morning-got put on hold for a cpl minutes and she came back and said they were no longer going to accept Walker-I said why? She said I was listed as a "customer who can't be satisfied" and that happens sometimes but she recommends I bring my dog somewhere else and that they can no longer accept him. She rudely explained it to me some more but I just kindly chuckled and said I'll find somewhere else-she said that's what we suggest you do.How bad is life when you banned from Petco, lol. 4951
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lola Active Indicator LED Icon 17
~ 7 years ago   Aug 11, '16 12:06pm  
Poor Walker. 4951
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herron1345 Active Indicator LED Icon 16
~ 7 years ago   Aug 11, '16 12:10pm  
@cadorHey, dude, no worries, *F* Petco, if you live in Huffman, just hit up Lake Houston Animal Clinic right there(in Huffman off of 1960) for Walker's Nail Trim....  ....I think they charge like $8 or so.... 
 
4951
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JerryJustice Active Indicator LED Icon 3
~ 7 years ago   Aug 11, '16 12:10pm  
I just find it poor that even when you showed them the receipt they still wanted to deny you the service. Screw em though, support a local business rather than those chains. 4951
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Andreweggplant Active Indicator LED Icon 15
~ 7 years ago   Aug 11, '16 12:14pm  
She said I was listed as a "customer who can't be satisfied"
Interesting, especially since if they did not have customers they would not be in business.  I am going to ask my nephew.  He is a manager at a Petco in SD.  I am curious what their policy is etc...
4951
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cador Active Indicator LED Icon 10 OP 
~ 7 years ago   Aug 11, '16 12:16pm  
Poor Walker.
 
@lola: LOL-not even his fault as they always loved him-it's his owner they do not like!
4951
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cador Active Indicator LED Icon 10 OP 
~ 7 years ago   Aug 11, '16 12:19pm  
@cadorHey, dude, no worries, *F* Petco, if you live in Huffman, just hit up Lake Houston Animal Clinic right there(in Huffman off of 1960) for Walker's Nail Trim....  ....I think they charge like $8 or so.... 
 
 
@herron1345: That's what I say-long drive for me anyway-LHAC is actually my Vet-and my GF used to use a groomer here in Huffman she really like I'll probably take him to her as I like them to bathe him as well. I'll find him someone and try not to get banned again.
4951
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donnatella Active Indicator LED Icon 13 Forum Moderator
~ 7 years ago   Aug 11, '16 12:29pm  
Can't you give them a different name and pay with cash? No way to trace you that way. 4951
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HoofHearted Active Indicator LED Icon 4
~ 7 years ago   Aug 11, '16 12:31pm  
Blacklisted at Petco. Wowzers! It's kinda funny, though Emoticon 4951
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porc Active Indicator LED Icon  New Member
~ 7 years ago   Aug 11, '16 12:33pm  
@cador How does someone get blacklist from Petco?? Man, I can't believe this is the full story if you were banned for life from the store. 4951
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cador Active Indicator LED Icon 10 OP 
~ 7 years ago   Aug 11, '16 12:45pm  
@cador How does someone get blacklist from Petco?? Man, I can't believe this is the full story if you were banned for life from the store.
 
@porc: Not banned from the store-although just the same-they have me listed as a customer who can't be satisfied and will no longer groom my dog. I was exaggerating the disbarred cause I think it's kinda funny.
4951
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cador Active Indicator LED Icon 10 OP 
~ 7 years ago   Aug 11, '16 12:50pm  
Can't you give them a different name and pay with cash? No way to trace you that way.
 
@donnatella: They don't want my business over something like that-I'm damn sure not going to give it to them. There are numerous other local groomers in the area.
4951
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ET Active Indicator LED Icon 17
~ 7 years ago   Aug 11, '16 12:51pm  
We use the place in the HEB shopping center in the center of Kingwood for our two hounds.  Think nails are $8 and it is usually in and out in about 5 minutes. Nice people, haven't been banned yet. 4951
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cador Active Indicator LED Icon 10 OP 
~ 7 years ago   Aug 11, '16 12:55pm  
We use the place in the HEB shopping center in the center of Kingwood for our two hounds.  Think nails are $8 and it is usually in and out in about 5 minutes. Nice people, haven't been banned yet.
 
@ET: Very nice people-used them before for clipping and normally get my Pet supplies from them. Pet Ranch. But he told me at one time there was like a 4/5 mth wait list on grooming-if I had a dog that needed that I'd do the wait-by my weinie dog just needs a simple bath,
4951
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frebu Active Indicator LED Icon 3
~ 7 years ago   Aug 11, '16 12:57pm  
Well I would suggest asking to speak to the DM for the area to explain how you were forcing the store to honor a verbal contract(verbal contracts are binding in the state of Texas) because of their failure to provide complete service on a previous visit and they blackballed you for forcing them to follow through.  Petty to customers means they probably have a history of complaint on their file. 4951
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gigem09 Active Indicator LED Icon 7
~ 7 years ago   Aug 11, '16 1:12pm  
Oh wow I didn't even know this could happen. I stopped going there a long time ago because they took way way too long grooming my dog. Sorry your little guy has been banned. 4951
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