We got a letter from them today saying we had changed our secret question, and if we did not do this, call them.So I am on the phone with them now. Â We don't have an account with Verizon. Â And let me tell you, the people they have trying to help are not completely useless, but darn close to it.They want our phone number, well we obviously don't have one. Â And when the guy said he could look it up by our SS# I just lol at him. Â I am again waiting on hold for their fraud dept. Â I told them they sent us a letter, so look up the name and address. Â I hate to call people and have to tell them how to do their jobs. Â
@Fallon:
I bet you that's not even a Verizon number. It's clearly a scam, like when you get texts and emails from "Bank of America" and they tell you to call a number to fix a problem with your account. 4951