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CiCi's Gift Cards

CiCi's Gift Cards

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by: BBQguy Active Indicator LED Icon 9 OP 
~ 8 years ago   Jan 17, '16 5:39pm  
One of the things our oldest received for Christmas was a slew of gift cards to places in the area, one of which was for CiCi's. Her and a few friends headed over there last night so she could use it, and the cashier told her they aren't taking them. She thought it was weird, but left it alone and paid the old fashioned way. She explained what happened when she returned home, and obviously we were a little annoyed. So I gave them a buzz. The manager told me they haven't been able to use them for about a month. Every time they swipe them it reads zero balance. She said her district manager hasn't been able to get ahold of anyone at corporate to fix it yet, so they just tell people they aren't working. Emoticon The wifey is planning an assault via phone on their corporate headquarters tomorrow. Emoticon  4951
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Stealth83 Active Indicator LED Icon 16
~ 8 years ago   Jan 17, '16 5:59pm  
Removed By Request 4951
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dotti573 Active Indicator LED Icon 15
~ 8 years ago   Jan 17, '16 6:10pm  
That always amazes me when they tell you that the card doesn't work or they don't take them when someone paid good money for it.  Or when they start charging a fee on the card if you don't use it all at the same time.  I hope your DH gets some place with that.  Good thing your DD had cash on her or she wouldn't have been able to eat. 4951
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Jeff1928 Active Indicator LED Icon 2
~ 8 years ago   Jan 17, '16 6:20pm  
Wow. You would think they would at least give a discount for the inconvenience. 4951
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BBQguy Active Indicator LED Icon 9 OP 
~ 8 years ago   Jan 17, '16 6:45pm  
 I hope your DH gets some place with that.
 
@dotti573: Me too. He can be very persuasive. Emoticon  4951
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dotti573 Active Indicator LED Icon 15
~ 8 years ago   Jan 17, '16 7:06pm  

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>>  I hope your DH gets some place with that.
 
@dotti573: Me too. He can be very persuasive. Emoticon 
 
@BBQguy: Sorry, my laptop hates me...I meant DW..lol.  Sorry again!!!!
4951
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Weathergirl5 Active Indicator LED Icon 8 Forum Moderator
~ 8 years ago   Jan 17, '16 7:17pm  
I got a gift card for Cici's last January for my birthday and tried to use it at that location too and they would not honor it. Tried several more times throughout 2015 and they would never take it. Finally threw it away. Will never buy another gift card from there. 4951
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mutton Active Indicator LED Icon 9
~ 8 years ago   Jan 17, '16 7:21pm  
I got a gift card for Cici's last January for my birthday and tried to use it at that location too and they would not honor it. Tried several more times throughout 2015 and they would never take it. Finally threw it away. Will never buy another gift card from there.
 
@Weathergirl5:
Almost bordering on fraud? 4951
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Weathergirl5 Active Indicator LED Icon 8 Forum Moderator
~ 8 years ago   Jan 17, '16 7:26pm  

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>> I got a gift card for Cici's last January for my birthday and tried to use it at that location too and they would not honor it. Tried several more times throughout 2015 and they would never take it. Finally threw it away. Will never buy another gift card from there.
 
@Weathergirl5:
Almost bordering on fraud?
 
@mutton: My thoughts exactly. They never even tried to work with me on the problem. Not even as a goodwill gesture.
 
4951
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sweetie Active Indicator LED Icon 11 Forum Moderator
~ 8 years ago   Jan 17, '16 8:46pm  

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>> �I hope your DH gets some place with that.
 
@dotti573: Me too. He can be very persuasive.�Emoticon�
 
@BBQguy:
 
Lol! Why don't you go talk to the girl in your Halloween costume ? Lol 4951
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BBQguy Active Indicator LED Icon 9 OP 
~ 8 years ago   Jan 17, '16 8:55pm  
I got a gift card for Cici's last January for my birthday and tried to use it at that location too and they would not honor it.
 
@Weathergirl5: Interesting...  4951
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Weathergirl5 Active Indicator LED Icon 8 Forum Moderator
~ 8 years ago   Jan 17, '16 8:59pm  
@BBQguyWas the gift card purchased at that location? If so do you still have the receipt?  I would take it back with the receipt and demand a refund.  Since mine was a gift I did not have the gift receipt.  But it is sad that a local business would make such a big deal over $25!   4951
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BBQguy Active Indicator LED Icon 9 OP 
~ 8 years ago   Jan 17, '16 9:13pm  
Was the gift card purchased at that location?
 
@Weathergirl5: No. This was a combined gift from aunts, uncles, & grandparents. This was the first year since we've lived here that we didn't see any of our family for Christmas, so it was easier for them to do this. The wifey told them all the local places that she likes to go, and they each purchased a few. Then my mom mailed them all here. It was a cool idea, especially for a teenager. She loved it!  4951
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Weathergirl5 Active Indicator LED Icon 8 Forum Moderator
~ 8 years ago   Jan 17, '16 9:16pm  
@BBQguyI'm sure she did love it.  As an adult I still love to get gift cards to my favorite watering holes LOL  I really hope they work with you on this.  Maybe with the wife calling corporate tomorrow you will get somewhere.  I just tried to work with the locals here.  Good luck and keep us posted.   4951
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yankeejessica Active Indicator LED Icon 12
~ 8 years ago   Jan 17, '16 9:28pm  
The kingwood dr location? Hubby likes to stop by Kroger and get gift cards for places we are about to eat at. We had the same issue also. I emailed and complained and never even got a response. About a month later we were able to use it thank god. 4951
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OldGuy Active Indicator LED Icon 7
~ 8 years ago   Jan 17, '16 9:37pm  
Call the 800 number on the card to get the balance, if it gives you the amount, there is no reason their locations can't read a bal on the card. 4951
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