In defense of centurylink, we had suddenlink Internet before and they provided even worse service.
I changed to centurylink in order to get away from the poor service I was getting.
I do live in Forest Cove so my reliability is pretty good for either. However, the best thing I've observed is that if I do call centurylink, they at least answer the call and have someone come to the house within 24 hours.
I didn't get that from the others. 4951