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Bars on TV/Stretching question.

Bars on TV/Stretching question.

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by: cador Active Indicator LED Icon 10 OP 
~ 8 years ago   Jul 15, '15 6:11pm  
I recently moved from Kingwood to Huffman,  in KW had Direct TV with a CRT 65" HD Mits. TV (16.9 screen, not 4.3), unfortunately, the TV didn't make the move (wouldn't turn on), so I trashed it and bought a new LG 65" LED Flatscreen, and now have Comcast.In KW, everything I watched filled the screen correctly, on both TV's, didn't have any issues, never thought about it, now, some channels have the black bars on top and bottom (like ch 13 news), other channels may fill the screen but looked stretched, like TMZ live right now fills my screen w/ no bars, but you can't read the story headlines they put on the left (they are off the screen, see just a cpl letters).Anybody smarter than me know why? Is it just cable vs Direct? Is it my TV change? Issue with the cable receiver (its doing it on my plasma in the BR as well)? Picture mode is on 16.9, which is what my Mits. was always on, you can put it on Zoom for the channels with black bars and although it fills the screen, it messes up the picture, and I don't believe you should have to do that, but may be wrong.I could call Comcast but I'm smarter than anybody I talked to over there so far (and you see from above how smart I am, lol). 4951
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ET Active Indicator LED Icon 17
~ 8 years ago   Jul 15, '15 7:02pm  
I recently moved from Kingwood to Huffman,  in KW had Direct TV with a CRT 65" HD Mits. TV (16.9 screen, not 4.3), unfortunately, the TV didn't make the move (wouldn't turn on), so I trashed it and bought a new LG 65" LED Flatscreen, and now have Comcast.In KW, everything I watched filled the screen correctly, on both TV's, didn't have any issues, never thought about it, now, some channels have the black bars on top and bottom (like ch 13 news), other channels may fill the screen but looked stretched, like TMZ live right now fills my screen w/ no bars, but you can't read the story headlines they put on the left (they are off the screen, see just a cpl letters).Anybody smarter than me know why? Is it just cable vs Direct? Is it my TV change? Issue with the cable receiver (its doing it on my plasma in the BR as well)? Picture mode is on 16.9, which is what my Mits. was always on, you can put it on Zoom for the channels with black bars and although it fills the screen, it messes up the picture, and I don't believe you should have to do that, but may be wrong.I could call Comcast but I'm smarter than anybody I talked to over there so far (and you see from above how smart I am, lol).
 
@cador:
 
You getting an HD signal? On Suddenlink we get both HD and standard channels. We need an HD receiver to convert the HD channels. 4951
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Retired_Engineer Active Indicator LED Icon 13
~ 8 years ago   Jul 15, '15 7:25pm  
@cador:  Check the settings for your TV.  Many of them now allow you to change customize your view, including aspect ratio. 4951
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cador Active Indicator LED Icon 10 OP 
~ 8 years ago   Jul 15, '15 7:36pm  
 
@cador:
 
You getting an HD signal? On Suddenlink we get both HD and standard channels. We need an HD receiver to convert the HD channels.
 
@ET: You hit the nail on the head ET, (duh on my part), I was on the low channels, non hd apparently, but I went to the 600's, which starts the HD channels, and whoola, fills my screen with a much, much better picture. Knew it was an operator error, with Direct, you put it on 39, it was on channel 39 (Houston 39, same with the other locals), didn't have HD vs non HD channels.Thx for help!!!!!!!!!!Funny is I called Comcast on this earlier, we reset the receiver several times, TV setting, ect., she had a tech coming out (next Thurs tho) to fix, lol.
4951
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cador Active Indicator LED Icon 10 OP 
~ 8 years ago   Jul 15, '15 7:38pm  
@cador:  Check the settings for your TV.  Many of them now allow you to change customize your view, including aspect ratio.
 
@Retired_Engineer: Was on 16.9, you could change it to zoom, but it blurred the pic alittle, simple fix was to be on an HD channel.
4951
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