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Internet provider

Internet provider

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by: RNMom Active Indicator LED Icon  OP 
~ 9 years ago   Feb 13, '15 5:35pm  
So we have suddenlink n i frickin hate it. It never ever works. Who else is good and reliable round here? 4951
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dac1842 Active Indicator LED Icon 3
~ 9 years ago   Feb 13, '15 6:14pm  
Well unfortunately SL is as good as it gets. CenturyLink believe it or not, is slower, more unstable. t least it was for us. SL customer service is nothing less than horrendous. 4951
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Retired_Engineer Active Indicator LED Icon 13
~ 9 years ago   Feb 13, '15 6:21pm  
I had Centurylink and they sucked.  Their signal was weak and my speed slowed down and cut off frequently.    I switched to Suddenlink and I regularly get 50Mbps (since the recent upgrade).  It's rare that it slows down for me but it does happen.  Fortunately, I've rarely had to call them for any issues or problems.Beware that you will hear complete opposite experiences about Centurylink and Suddenlink.  The signal strength seems to depend a lot on your physical location.  Some areas get better signals from one but not the other and vice versa.It would be great to have more competition but other than Suddenlink and Centurylink, your only option is a satellite system.Good luck. 4951
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Suddenlink Help Active Indicator LED Icon
~ 9 years ago   Feb 20, '15 3:09pm  
Hello - Kacie with Suddenlink here.  I'm so sorry to hear that you've been experiencing issues with your Internet service.  I'd be happy to help with any service issues you may experiencing.  Please feel free to email me directly at socialsupport-AT-suddenlink-DOT-com.  Thank you, -Kacie 4951
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mf9349 Active Indicator LED Icon
~ 9 years ago   Feb 20, '15 3:15pm  
Hello - Kacie with Suddenlink here.  I'm so sorry to hear that you've been experiencing issues with your Internet service.  I'd be happy to help with any service issues you may experiencing.  Please feel free to email me directly at socialsupport-AT-suddenlink-DOT-com.  Thank you, -Kacie
 
@Suddenlink Help:
 
Really? Are you kidding us?
 
Just look at this!----
 
www.kingwood.com/pro files/profile_view_m b_posts.php?member_i d=17078
 
4951
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ET Active Indicator LED Icon 17
~ 9 years ago   Feb 20, '15 3:25pm  
You can search all sorts of threads on here about both companies.  Think reliability comes down to where you live for Suddenlink. 4951
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MTechnique Active Indicator LED Icon 4
~ 9 years ago   Feb 20, '15 3:37pm  
I bet if I sat outside Kroger with a petition to start a class action lawsuit against Suddenlink I'd get more signatures in one day than boxes of girl scout cookies sold in a week at the same location. 4951
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elguapo Active Indicator LED Icon 15
~ 9 years ago   Feb 20, '15 3:43pm  
So we have suddenlink n i frickin hate it. It never ever works. Who else is good and reliable round here?
 
@RNMom:
 
How old is your house? 4951
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TXSunDvl Active Indicator LED Icon 15
~ 9 years ago   Feb 20, '15 4:12pm  
I haven't had a lot of problems with Suddenlink.  I occasionally get slow downs, but not often. 4951
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mf9349 Active Indicator LED Icon
~ 9 years ago   Feb 20, '15 4:33pm  
I bet if I sat outside Kroger with a petition to start a class action lawsuit against Suddenlink I'd get more signatures in one day than boxes of girl scout cookies sold in a week at the same location.
 
@MTechnique:
 
lol!! True DAT!! 4951
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RNMom Active Indicator LED Icon  OP 
~ 9 years ago   Feb 20, '15 6:03pm  

- - - - - - - -
>> So we have suddenlink n i frickin hate it. It never ever works. Who else is good and reliable round here?
 
@RNMom:
 
How old is your house?
 
@elguapo:
 
Im not sure we r renting right now. Its in mills branch 4951
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elguapo Active Indicator LED Icon 15
~ 9 years ago   Feb 20, '15 6:37pm  

- - - - - - - -
>>
- - - - - - - -
>> So we have suddenlink n i frickin hate it. It never ever works. Who else is good and reliable round here?
 
@RNMom:
 
How old is your house?
 
@elguapo:
 
Im not sure we r renting right now. Its in mills branch
 
@RNMom:
 
I'm asking because your cable between the house and distribution post may need to be replaced.
 
After they replaced my cable, all problems with cavle, internet, phone went away. 4951
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MellieMac Active Indicator LED Icon
~ 9 years ago   Feb 21, '15 8:22am  
I'm surprised by the problems everyone is having with SL. We have actually had excellent service and great speeds with them since moving here in November. DH and I were just talking about much better they are than Time Warner, who we had at our old home. They never averaged speeds of more than 6-7 Mbps, but we're getting about 45 Mbps with SL. Haven't had any outages either. Hope it continues! 4951
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DVaz Active Indicator LED Icon 8
~ 9 years ago   Feb 21, '15 11:11am  
Ask the cell phone companies about 4G LTE Hotspot devices and an unlimited plan or a 100gb plan. 4951
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AstroKing Active Indicator LED Icon
~ 9 years ago   Feb 21, '15 12:20pm  
Suddenlink has bandwidth caps.  If you are a cord cutter who streams everything (Netflix, Youtube, Amazon, etc.) then they are not a viable option.  We use Centurylink...not thrilled with them but at least there is no cap and they are cheap. 4951
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