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My computer has gone crazy help!

My computer has gone crazy help!

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by: mattem Active Indicator LED Icon 5 OP 
~ 9 years ago   Aug 21, '14 7:13am  
So my laptop was installing updates yesterday and now won't work right . It will turn on and after I log in the screen just flashes on and off. Can anyone help or give me suggestions of who to bring it to to look at? 4951
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buddyboy Active Indicator LED Icon 16
~ 9 years ago   Aug 21, '14 7:36am  
So my laptop was installing updates yesterday and now won't work right . It will turn on and after I log in the screen just flashes on and off. Can anyone help or give me suggestions of who to bring it to to look at?
 
@mattem: what operating system is it running?
 
4951
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mattem Active Indicator LED Icon 5 OP 
~ 9 years ago   Aug 21, '14 7:38am  
Windows 8 4951
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mattem Active Indicator LED Icon 5 OP 
~ 9 years ago   Aug 21, '14 7:39am  
I've taken out the battery let it sit overnight and it just flashes on and off. 4951
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JakeFromStateFarm Active Indicator LED Icon 2
~ 9 years ago   Aug 21, '14 8:52am  
Windows 8
 
@mattem:
 
There's your problem, shame you cant put 7 on there 4951
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486Justin Active Indicator LED Icon
~ 9 years ago   Aug 21, '14 9:08am  
So my laptop was installing updates yesterday and now won't work right . It will turn on and after I log in the screen just flashes on and off. Can anyone help or give me suggestions of who to bring it to to look at?
@mattem: Steps:
Easiest:  I would restore your system to before the update.  If you are unable to reach the 'System Restore' command, then I would reinstall the operating system from the original discs.  If you did not receive those discs, then the machine would have prompted you to burn them from the installed software.
Middling: Take it back to the shop from where you bought it.
Last resort: I have had great results from the PC Repair place on FM1960 at Timber Forest

5311 FM 1960 Rd E # C
Humble, TX 77346
Get directions
‎
 
(281) 812-2016
 
Good luck! 4951
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Humble Mommy Active Indicator LED Icon 13
~ 9 years ago   Aug 21, '14 9:13am  
4951
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Humble Mommy Active Indicator LED Icon 13
~ 9 years ago   Aug 21, '14 9:13am  
ROOKS in Humble by 59 & beltway 8 fixed mine from a virus for $40 4951
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Humble Mommy Active Indicator LED Icon 13
~ 9 years ago   Aug 21, '14 9:13am  
ROOKS in Humble by 59 & beltway 8 fixed mine from a virus for $40 4951
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Lunchbox21984 Active Indicator LED Icon  New Member
~ 9 years ago   Aug 21, '14 10:11am  
I do repairs for $50.00 up front. If anything needs replacing it will be based off of the price of the said part.
 
In your case, sounds like windows did not update properly. I live in kingwood, by the lonestar college and can fix it no problem.
 
What brand and model is it? 4951
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Lunchbox21984 Active Indicator LED Icon  New Member
~ 9 years ago   Aug 21, '14 10:43am  
I do repairs for $50.00 up front. If anything needs replacing it will be based off of the price of the said part.
 
In your case, sounds like windows did not update properly. I live in kingwood, by the lonestar college and can fix it no problem.
 
What brand and model is it?
 
@Lunchbox21984:
 
Sfmarti21984@gmail.com is my email 4951
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Drekonix Active Indicator LED Icon 5
~ 9 years ago   Aug 21, '14 11:35am  
So my laptop was installing updates yesterday and now won't work right . It will turn on and after I log in the screen just flashes on and off. Can anyone help or give me suggestions of who to bring it to to look at?
 
@mattem: basically what @486Justin said, boot in safe mode and do a system restore. here is a basic tutorial (it's for windows 7 not 8 but the concept is similar):https://www.youtube.com/watch?v=JCnUu_118Vk
4951
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mattem Active Indicator LED Icon 5 OP 
~ 9 years ago   Aug 21, '14 5:44pm  
Wow thanks for all the help! Been out of pocket today so just seeing this. Will read it all over tonight and start from somewhere to solve the problem. 4951
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tazman Active Indicator LED Icon
~ 9 years ago   Aug 21, '14 8:28pm  
Be best to take it to the shop.
4951
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ProblemAgain Active Indicator LED Icon 10
~ 9 years ago   Aug 21, '14 8:43pm  
When Windows Update Fails, This Is How You Fix It By Tina Sieber on 17th August, 2014 | Windows |  55 Comments The recent Windows 8.1 August Update blindsided many users with issues. Some experienced BSODs or black screens, while others found themselves stuck in an infinite reboot loop.If you’ve been negatively affected by a Windows Update, here’s a quick list of troubleshooting steps that will help you restore Windows to a functional state.Windows Crashes With A Blue Screen Of DeathA
BSOD typically hints to a hardware problem or faulty drivers, but can
also be caused by third-party software. We have previously shown you how to troubleshoot a BSOD in Windows 8.The August Update BSODAfter applying the Windows August Update, many Windows 7 and 8 users experienced BSOD crashes with a 0×50 Stop error
message. According to Microsoft Community member xformer, KB2982791 is
the culprit. This update causes Win32k.sys to crash when the font cache
is not correctly maintained.According to Microsoft, August Update BSOD crashes are caused by the following updates, which subsequently have been disabled:KB2982791, a security update for kernel-mode drivers.KB2970228, the update introducing support for the Russion Ruble currency symbol.KB2975719, the August Update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.KB2975331, the August Update rollup for Windows RT, Windows 8, and Windows Server 2012.How To Fix ItA workaround proposed by Microsoft Community member rvuerinckx recommends to boot from a recovery disk and remove the following file:C:WindowsSystem32FNTCACHE.DATIn a response, community member Laurens (NLD) posted a step-by-step explanation on how to remove the file via the command prompt.
Briefly, insert your Windows 7 or 8 installation or recovery disk and
boot from the disk. In Windows 7, go to restore options, choose repair
tools, and select command prompt. In Windows 8, go to troubleshoot and
advanced options, and select command prompt from here.Type the following command:del %windir%system32fntcache.datWhen
the file is gone, you should be able to boot into Windows. Microsoft
Support says this is only a temporary fix and they explain how to remove
a registry key for a permanent solution. Please see the mitigations for known issue 3
for details. After removing the offending updates (see below), you can
restore the registry file, the support page explains how this is done.I Can’t Boot Into Windows AnymoreWhen a Windows Update is so bad that you can no longer boot the system, try booting into Safe Mode to remove it.To boot into Safe Mode in Windows 7,
hit the F8 key while the computer is booting up and before the Windows
logo can be seen. You know you hit the right moment, when you see the
advanced boot options screen.When Windows 8 or 8.1 crashes repetitively, it should at some point boot into Automatic Repair. Select Advanced options to access Safe Mode.You can manually boot into Safe Mode by pressing the SHIFT key while clicking Restart and subsequently click Restart under Sartup Settings, found under Troubleshoot and Advanced options.Once
you are in Safe Mode, you can navigate to Windows Update via the
Control Panel and remove the most recent updates, see instructions
below.Uninstall Windows Updates In WindowsUninstalling updates from within Windows is very simple. Briefly, navigate to Installed Updates (View installed updates under Windows Update or Programs and Features) in the Control Panel, select the problematic update, and click the Uninstall button or right-click it and select Uninstall.Uninstall Windows Update Via Command PromptWhen
an issue with a Windows Update prevents your computer from booting, not
even into Safe Mode, things get tricky. You will need a Windows boot or
recovery disk to launch into repair tools (Windows 7) or advanced
options (Windows 8), from where you can access the command prompt.Assuming your system drive is C, type the following command to find the package names of the offending updates:dism /image:C: /get-packagesSearch the results for the update that needs to be removed and note down the package name. Then use the following command:dism /image:C: /remove-package/PackageNameEmoticonackage_for_insert_exact_package_name_hereExample: dism /image:C: /remove-package/PackageNameEmoticonackage_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0After removing the update, try to reboot and fingers crossed all will be well.Hide Windows UpdatesSometimes,
updates are known to cause problems before you apply them. Or maybe you
don’t accidentally want to re-install an update that made your computer
crash. Navigate to Windows Update in the Control panel, right-click the troublesome update, and select Hide update.To restore a hidden update, click the respective link in the Windows Update sidebar.For a full walkthrough with screenshots of the process, see Windows SevenForums.None Of The Above WorksThe issues you’re experiencing may go deeper than a Windows Update bug. Please consult our guide on troubleshooting Windows 8 crashes. Windows 8 boot issues can be easy to resolve, but an infinite reboot loop may require a system recovery. If you’re able to boot into Windows 8 Advanced Startup Options, you can try to repair, restore, refresh, or reset your PC. Your comment 4951
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SWEETPEAS Active Indicator LED Icon  New Member
~ 9 years ago   Aug 21, '14 9:13pm  
NEOBOX close to the Woodlands. I have had very good results with them. 4951
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