Was it put on a credit card or debit, if credit card just dispute and they should remove it, case close. NEXT!
@NewToTexas: Definitely do this. If you bought it with a credit card then you very likely have the credit protection afforded by the credit card company. The 15 days has been a policy for a few months now. Although their site shows that they updated their policy information on their website on June 8th this year. If you had their rewards program they do offer longer return options depending on what level rewards member you are."as your points add up, you can reach Elite and Elite Plus status, and receive an extended returns and exchanges period of 30 or 45 days, respectively, instead of 15 days, on most purchases." -bestbuy.com
4951