Kingwood Dentists

rug5030 writes:

"I picked this dentist solely based on their location and the fact that they had late hours a few times a week so that I would not have to miss work. Because I was a new patient, I had to wait over a month to get one of the after-hours slots, but was happy to do so even though I had a nagging tooth ailment. I came down with an acute cough and fever 2 days before my scheduled appointment, which I immediately went to see a doctor for, and was prescribed antibiotics. The day of my dentist appointment arrived and I debated all day on whether or not to go because of the cough I had developed, but by this time my tooth was killing me and I was desperate for the dentist, so I took the maximum amount over the counter cough suppressants until my cough was under control. I napped all afternoon because the cough suppressants made me drowsy and actually had to have a friend drive me to the appointment because I felt so drugged. When I arrived at my appointment (on time), I was told by the desk attendant that my appointment was canceled because I had not returned her call. What call, I asked? I had received the standard “reminder” call the day before telling me that I had an appointment the next day, but nothing else. She actually canceled an appointment I waited 4 weeks for because I hadn’t returned her reminder call! Unfortunately, I can’t rate the dentist because I didn’t get a chance to meet him. But his office has absolutely no regard for their patients at all. I waited patiently for an appointment, went through a lot of trouble to arrive on time, and had my appointment canceled because I didn’t return a reminder call! I probably was the last patient of the day and the staff was itching to go home early; save yourself the trouble and find a more professional dentist office."

U2Fan writes:

"For heaven sake, do not buy your dental products through this company. They are an unauthorized dealer and are not authorized to sell any manufactures products. Majority of the products you buy from this guy are repackaged, so the expiration dates on the product do not match those on the refill box. Plus, if he doesn't have the product you want at the time you order it, he will give you what he has on hand because he wasn't able to get the product you wanted on the "Gray Market". Buyer beware when dealing with this guy. Want to verify, call any local manufacturer rep. and ask if this guy is authorized to sell their products. NO! NO! NO!"

nate6966 writes:

"Please read the entire review. Very professional atmosphere. Courteous staff. Personable Dentist.
However, be extremely careful in determining your insurance coverage. Be certain about all expenses this Dental Office will charge you above and beyond all insurance settlements. After services were rendered and billings were final, I received large invoices beyond what my insurance had already paid. Insurance coverage that has been wonderful and impressive to every other dentist I've been to was suddenly "low end" and "the worst they've heard of". The account manager even had the nerve to say my wife is lying about what she was told during her exam. Despite my clean teeth, I will never be back to Creekwood Dental."